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Verified
5/5

2010-05-12

"This is the second time I have ordered from Borrowlenses and it was as perfect as the first time. Lenses were perfect and customer service was superb! Can't wait to use them again!!"

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Verified
5/5

2010-05-12

"This was my first time ordering/working with this company, and I definitely plan to use them for all future business! Their website is easy-to-navigate, contains updated info, is easy to reserve equipment with... combine this with good customer service, convenient drop-off/pick-up options, and great prices, and you have an all-around winner!"

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Verified
5/5

2010-05-12

"The folks at BorrowLenses are great. Knowledgeable, helpful and responsive.

Until 4-years ago my business was in San Francisco and had several different store to rent from.

Now I live in New Mexico and there are no stores within 300-miles that rents.

I was able to book the lens (teleconverter)online, then change the order when I saw that BL had put the latest release of the lens on it's site.

Excellent communications and prices as well.

Overall a great experience.

Bill F
"

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Verified
5/5

2010-05-11

"The lenses arrived a day early so I had them for almost an extra day. They were exactly as described and well packaged. It was extremely easy to ship them back. I put them in the box they came in, attached the shipping label they provided, and dropped it off at Fed Ex. Their communication they sent via email was great. I knew what was going on every step of the way. I will be using them again for sure."

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Verified
5/5

2010-05-11

"Hi, the customer service at borrowlenses.com was superb! My needs changed and I needed to borrow different equipment, and they were very nice and accommodating despite the fact that I was one of those pain in the butt clients.

I rented White Lightning X3200's and a 300mm 2.8, all were in superb condition. Highly recommended!
"

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Verified
5/5

2010-05-07

"This was my first order from this company. Everything went very smoothly. I received great communication about the status of my order every step of the way. The order arrived on time and packed very well. The equipment was in excellent condition and I am very satisfied. I will definately do business with them again."

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Verified
5/5

2010-05-07

"I've rented from these folks twice now and will certainly do it again. Excellent service, excellent pricing and excellent quality. Plus I live in San Jose and can pick up and drop off the equipment locally."

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Verified
5/5

2010-05-05

"Excellent service all the way around. Great communicators, too. When I rented the same lens for a second weekend, they suggested that I merely extend my 1st rental to the following weekend, saving me the trouble of shipping it back, and saving me money, too. Ethical, affordable, excellent. Thank you."

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Verified
5/5

2010-05-05

"Highly recommended. The lens I rented was in great condition and was delivered where/when committed. Great value."

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Verified
5/5

2010-05-05

"I've rented several lenses from BorrowLenses.com over the past six months with the latest being returned today. All great experiences. With this last rental I was on my way to San Mateo to pick up the lens when I received a call informing me that the lens scheduled for me was out of working order and that they would try to get me another one if at all possible. I received updates via phone until I got the word that they had a lens for me. Most any other business would not have done anything except say "I'm sorry, better luck next time". BorrowLenses.com come has really taken customer service to the next level. Thank You!

Jim C.
"

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Verified
5/5

2010-05-04

"I rented a Nikon 1.7 Tele Converter. This was my first rental. I had one of the most enjoyable transactions with this company. It was all so easy. Prices are competitive, equipment was clean and communication was exceptional.Looking forward to renting again. "

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Verified
5/5

2010-05-03

"Extremely professional group. Takes the extra step to include the manual for rented items if requested. I have already used them for 3 high-end rentals, and will continue. Note: They also seem to get the new, good stuff very, very quickly! Great packing, good communication, and a very professional group."

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Verified
5/5

2010-05-01

"First time 'borrower' - impressed by quick and courteous responses from staff. Liked lens so much, am now buying one."

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Verified
5/5

2010-04-29

"Couldn't be any easier! Order process was so simple and when I had a question about the lens I was rented, that support via phone was amazing and very helpful! Highly recommend them!"

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Verified
5/5

2010-04-28

"I rented the Tamron 17-50mm f/2.8 XR DiII Canon lens for a recent trip to Italy. The ordering process was incredibly easy, in fact I reserved a different lens first and then changed my mind and I was able to change my reservation by simply e-mailing them. I received a response promptly and they changed my order info for me on the spot! I got my lens on time, early on the day I expected it. The lens was packaged great and in great shape, it looked brand new! I loved using the lens and it was nice knowing I had the insurance for just a small added cost if anything happened to the lens. Also, borrowlenses.com was one of the few companies who allowed me to take the lens out of the country with no problems. When I returned I put the lens back in the box placed the sticker they provided and dropped it off at fedex for no extra charge. They just e-mailed today to let me know my order is complete and lens was received by them on time. Great company, will definitely rent again!!!"

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