ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-01-09

"Borrow Lenses has some of the best selection of camera equipment to choose from. Shortly before going on vacation my Nikon was dropped and broken. I didn't want to spend alot of money right before Christmas yet wanted a good camera to take with us on vacation and Borrow Lenses was the perfect solution. Borrow Lenses also gave me the opportunity to try out a camera before deciding which model to buy to replace my broken one. The camera and lens came on time and was packaged very well. It was an extremely easy procedure with pre-paid return label. I would highly recommend Borrow Lenses and will use them in the future. This is a great way to try different camera models and lenses before you buy! Thanks agin Borrow Lenses"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"borrowlenses.com is a great company to work with. always prompt with answering phone calls and emails and they have a great selection of products! the process from start to finish is so effortless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"I love renting from borrowlenses.com. They have a great selection of gear at reasonable prices. I have found their customer service to be top-notch and very fast and responsive. I highly recommend them to any photographers who want to rent gear. You won't be disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"Excellent selection, customer service is responsive to questions even via twitter, frequently posts about new equipment offerings and accepts suggestions for new gear. Only had issues once and they were quick to call me and overnight the lens to make up for the delays."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-07

"Great experience renting a Canon EF28-300L zoom lens from Borrowlenses.com. I was contacted per my request on the reservation and informed how to handle both the 12/25 and 01/01 holidays. Lens was in great condition and well maintained. A great experience, and will be doing business again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-07

"What an awesome, reliable service. I wanted to purchase an ultra wide angle lens, but wasn't sure if I'd like one enough to purchase, so I rented. I received the best communication from them and even received the lens rental a day early. It was an awesome lens, worked great - and yes, now I want to buy one! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-01-06

"Quality Products for sure. My only beef is that the products I ordered a Macro Ring Flash and Marco Lense did not fit together, so I had to hand hold the flash. Pretty much defeating the purpose of a "ring" flash. Now I should get some of the blame I didn't know I needed a special adapter but to me when 2 incompatible items appear on the same order a quick email or call to confirm is warranted. If you are a novice I would recommened calling to do the final order and not the online system to avoid these mistakes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-01-06

"Wonderful company, very friendly, excellent selection and quality, great customer service. I'm so glad I discovered them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-06

"This company is very accomodating and everything went on schedule. As a novice trying out some different lenses for my camera I had questions as to what lenses would best suit my needs and I was answered by email within a few hours. Loved that and the advice. I will definately deal with this company again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

BDP
Verified
5/5

2010-01-06

"Great company and excellent customer service. I've always received the lenses I reserved on the day I requested and in excellent condition. I highly recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-05

"Awesome company...quality service, attention, and product! The lens I rented was in perfect condition & a joy to use... BorrowLenses is fast, friendly, professional, and EASY! Looking forward to doing more business with you guys in 2010...THANKS!

Sincerely,
G. Quepón
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-29

"Awesome company. Great customer service. Got what I need on time and the equipment was in great condition as well. Will recommend to everyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-22

"Everything Borrow Lenses did, from answering questions to super fast delivery was done with excellence. The rentals are packed very well. Their instructions on returns are easy to follow. I will be sure to use Borrow Lenses in the future and recommend them to other photographers."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-17

"Really cool place, awesome and helpful staff--they even gave me 10% my order for being a first-time customer! I will be back! You guys rock. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-17

"This service is exactly what I hoped it would be - rent a piece of gear, they send it to me, use it, send it back. No hassles no problems. Gear was packed safely and securely, and condition was great. People are wonderful to work with at borrowlenses and they seem to genuinely care about the process and customer satisfaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A