"I recently completed my first rental with these guys. It's a very easy process and they have excellent customer service!! My lens started having issues with the zoom ring and Kevin in CS quickly offered to send me an exact replacement and was very helpfull in resolving the issue. I will most definately be renting again!"
"My first time renting a lens therefore my first time using borrowlenses. The entire process was simple and I had no issues. I will definitely use them in the future and have already recommended their services to others."
"I have used BorrowLenses.com twice, now. This time, I called them with a question, and the woman who answered was extremely helpful, clear, and friendly. I called back with a second question, and she was still friendly, haha. I love this company, because of the ease... I could rent from a place that is 35 minutes away, and it does cost perhaps ~$20 less, but that business makes renters pick it up on Friday afternoon, and return the items back by noon on Monday. With BorrowLenses, I was able to have the lens for Fri, Sat, and Sun shoots. BorrowLenses.com is just easier for me than renting from the local place-- I would rather be at home being able to get work done than driving to get a lens (It'd be 2 hours of my time to drive to pick it up and drop it off, otherwise). With BorrowLenses I just have to be home the day they deliver (not a problem, since I work at home), and I was able to return the item to the local FedEx (only 10 minutes away from my home) just before 5pm on Monday(perhaps you can return later on Monday-- If you need to know, you can just ask BorrowLenses). The shipping is already paid for with the purchase, and the shipping label is already included... super easy. I also love that they sent an email that Monday to remind me to return the lens (I did remember already, but I am forgetful, so I love that they have a courtesy email just in case!). And, then they followed up with me via email to let me know the lens made it back. Love that sort of clear communication. Fantastic company. Thanks, BorrowLenses:)
I rented the Canon 35 1.4. It was so fantastic for my couples' shoots. "
"Excellent selection; great quality lens! Will borrow again. Only CON was the difficulty having the lens shipped to a work location where it can be signed for. But a great opportunity to try it before you buy it."
"I am a semi-pro photographer. As with many photographers, I have tastes in equipment that far outstrip my budget. I heard about Borrow Lenses and decided to give them a try, fully expecting marginal equipment that had seen better days, for too high a rental fee. Man, was I wrong. I have rented expensive lenses from these guys a couple of times and have been impressed with the quality of the equipment (new, or almost new). The process is incredibly simple. You order on line, you get your equipment a few days later in a box with a pre-paid return label. You use your lens or equipment, then drop it back in the box and send it back. No muss, no fuss. If you have a question, you call them. Someone who is an actual photographer answers the phone and gives you knowledgeable answers. Whether you are renting equipment for a special job, or renting to see if you'd like to purchase it, this company really truly has the system down perfectly. I recently needed a good telephoto to take to a trip to the Amazon with me. It was too expensive to buy outright, so I rented from these guys, used it for two weeks in the Amazon basin, got home, and sent it back. No muss, no fuss. If you have any doubts, just give these guys a call. They'll take care of you. Orders are made on-line, but questions are answered on the phone."
"Great company with great products. Been working with them for almost a year and no complaints!!! =)"
"Loved my rental of my 50 1.4 and these people ROCK as far as customer service - silly me forgot to return the back cover of the lens and they still love me! :) Wonderful service and product! Thanks so much!!!!"
"I rented a high-end Canon L-series 100-400 telephoto for 2 weeks. Like others, I was concerned about the possible problems one might face 'renting' an expensive piece of equipment sight-unseen. My fears were groundless. The lens arrived on the day promised, in excellent condition, well-packaged in a reusable box. I was able to try the lens out (there is a learning curve with this one), and make a decision about buying one. I will definitely use BL again, and I may even take advantage of the used-equipment purchase options. One experience doesn't establish a reputation, but this transaction exactly matched that of the other positive reviewers. As for price, it seemed fair and was just fine by me. The most competitive San Antonio camera business wasn't even close."
"It was great doing business with them, the process was streamlined and easy to navigate. I was actually very impressed that they would take the time to verify and protect my identity even with the extra steps required. The equipment arrived promptly and performed flawlessly. This will definitely be my go-to company from now on for all my equipment rental needs! Thank you for an easy, uncomplicated transaction!"
"Very good,the Lens arrived on time and in very good condition and It helped me make my decision ,which one to buy. Shipment back it was as ease. I definitely will use them again....5 Stars....Thanks You!!!!"
"I had a photoshoot and a broken lens and flash :( it was easy to order, arrived with no problems, return shipping was easy! I would recommend to anyone and will use again!!!"
"I ordered a lens for my Canon 60D camera, and a Glidecam HD4000. After ordering it, I got an email asking if I needed to make any changes. I had forgotten to add the Arm Brace for the Glidecam, so I let them know and they added it on without any issues. Shipping was quick, as it needs to be when needing to make sure I have everything that I need for a scheduled shoot."
"I've only used BorrowLenses one time, but so pleased, that I'll definitely use them again. I like the concept, it helps me decide what I want and need prior to purchasing. I rented two Nikon lenses for a nature workshop and was truly satisfied."
"Second time renting from BorrowLenses, this time with another great experience. Their customer service is fantastic and they went above and beyond to make sure the package arrived to me on time. Great company!"
"The lens I ordered arrived quickly and was a great trial for this lens. I needed to extend the rental period and it was very easy process. I will absolutely use BorrowLenses.com again and will recommend them to any photographer."