ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-04-14

"Fast delivery and on time as promised. The underwater point and shoot camera worked great on vacation!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"I rented a Canon PowerShot G12 camera from BorrowLenses.com to record a very special event - the last concert of a university a cappella group in which my daughter participated before graduating. The entire process and transaction was a great experience. The website is clear, simple and easy to use, with information to answer all my questions. The rental was very inexpensive at $10 a day for three days. And Fedex delivery and drop off made it all very easy. This is a fine company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"I had never used Borrow Lenses before but needless to say, this won't be the last time I do. Excellent service, excellent interface and perfect products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-12

"All I have to say is this if you haven’t tried it you should. This past weekend I received my first order from BorrowLenses. I chose the Wedding Photographer Essentials Package to be used with my new Canon EOS 7D. In the past I had been using the Canon Rebel with the consumer lenses. In my opinion there is no comparison between the canon’s bargain lenses and the L series lenses. I wasn’t actually on assignment but spent the majority of my time for the past three days putting the camera and my skills to the paces. I was a great experience and can’t wait until I am able to do it all over again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-11

"I was very happy with the lens rental, things went very smoothly and love the extra secuity that is taken to make sure you are the renter,Only thing I wish had come with the lens was a carring case, Would have made carring it easier was hard to carry around with out worrying about damamge with out a case.Had a hard time getting the big lens in my camera back pack "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-10

"Borrowed a Canon 50mm 1.4f and a Canon 100mm 1.2f. Awesome primes! Great output from the photos I shot. It would be nice if a website is included in the email for tips and techniques on how to use the gear. This would be very beneficial for everyone, newbies and advanced photographers.

Borrowed the lenses without issues. Upon return, the 50mm 1.4 lens did not match the serial number from the original receipt. My thought process was, here we go, somehow I will be told I swapped the lens, etc. and will end up paying for a full price for the 50mm. I emailed BorrowedLenses and was assured that it could be just a typo on their part. Whew!

Advice: When renting, have clerk verify that the s/n on the lens matches and have the borrower confirm it as well before accepting and signing the release form. I will do this in the future to ensure of a hassle free service.

Overall, I was satisfied with the lenses borrowed. Will definitely rent from BorrowedLenses again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-10

"Oh I LOVE borrowlenses.com!!

I shop around EVERY time I have a wedding and need some rentals...and every time I end up going with BorrowLenses, because they have the best prices & all the equipment I need.

I love their customer service, they are always helpful!

Product is always shipped safe and protected and I've never had a problem with them.

Recommend 100%!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-06

"This was my first time renting anything. BorrowLenses.com was recommended to me by another photographer. I am 100% satisfied with the service and product. I was leary of renting something through the mail, but their customer service talked me through each step. I took pictures of a high school baseball game and the pictures turned out great. I rented Nikon 70-200 f/2.8"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-06

"Extremely satisfied with my experience! I rented a camera body from BorrowLenses for just a short 3-day period, but I needed it somewhat last minute. I was able to chat online with a staff member (insanely helpful and convenient!) and they assured me that my order would get to me on time - and they were totally right. I reserved the camera at 2pm on a Thursday and it got to me by early afternoon on Friday. Awesome. The pre-paid shipping made returning the camera ridiculously simple. I couldn't be more happy! I will definitely be renting more products from BorrowLenses in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-06

"The camera showed up on time and was easy to return with the label they sent to me. It worked great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-04-05

"I rented the Canon D10 for a cruise, first time renter. A very smooth process. Thank you very much"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-05

"Had a great experience with Borrowlenses.com. I rented a wide angle Tamron 10-24mm. The lens came in to me in great shape. It had a lens hood and both caps.

I rented for a week and really enjoyed shooting with it. The lens box had padding and a return label.

The process to return is very easy. Good experience.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-05

"Rented a 200-500 zoom for my daughter to shoot with over the weekend. I had it couried to the local camera store to save on shipping charges. Great lens-flawless service. I rented a $1,000 camera lens for $40 for 3 days. The pictures that my daughter took are priceless. Im sold on their services..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-04-05

"This was my first time using a rental co. I rented a cannon master flash so I could have a master and slave to give a 3d effect to a wedding I was shooting last sat. I was really disappointed that the flash didn't come with the manual. I wasn't able to set up my flash system at the wedding and feel like I wasted my money. Totally bummed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-04

"I have rented 3 times from BorrowLenses.com and I have been pleased with the results all three times. The first time I needed advice and the customer service rep who was great and well informed. The most recent rental was for two lenses I needed on an overseas shoot and the lenses arrived on time and with everything I needed. I will continue to use this outstanding service in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A