"Excellent service for those situations when you need (or simply want) to use some fancy photo/video equipment you can't afford to own. :) I rented a full-frame DSLR and a lens for a two week vacation, and while the price was not cheap, the pictures were worth it. Oh, and the service was great too. Totally recommended. If I ever graduate from snorkeling to scuba diving, I will seriously consider them again for serious underwater gear."
"Great service. Very easy to rent camera equipment. Quality of the equipment is great and this gives you a chance to compare equipment."
"OK overall experience, although probably will not order from them again because of their prices. Also, I didn't appreciate needing to spend more for upgraded items simply because they were out of the more basic options I requested."
"I'm really impressed with this service, and so glad that they do what they do. I am renting high-end cameras before purchasing one, and since I live near Boston I have picked them up at headquarters. The folks there have been responsive and very helpful, and answered all my communications. The gear has been in great condition. When the blizzard came they gave me an extra day on the rental because of travel conditions. Though I'm spending some money to rent a few cameras, it's worth it because this service is helping me to make an informed choice according to my own feelings about using each camera and judging its performance in tandem with research. My goal is to be satisfied and inspired by my ultimate purchase, and borrowlenses makes it so that I won't be feeling I've made a big mistake. I'm paying for good feelings and inspiration as I get into what I consider a long term relationship. "
"Great company, great equipment - never had a problem with BorrowLenses.
My only trouble happened with FedEx delivery. In my area they are short staffed and I had to track down the driver to get the package the day it was to be delivered. At first the FedEx people said it wouldn't be delivered until the next day. I was leaving a 4:30 a.m. and wouldn't be around to get my order, so I was in a panic about getting it the day it was schedule for delivery.
Between BorrowLenses help and FedEx I got the package before the driver left town. :)
Equipment was great, borrowed the 7d Mark II and extender EF 2x III"
"What can I say, great equipment, delivered exactly as promised, no surprises, I will use them again! "
"I couldn't be happier with BorrowLenses. I ordered some Cinema Lenses, a Cinema Rig with Matte Box and ND filters, some Electronic Viewfinders and everything came nicely packed in Pelican cases The gear worked great and I"m going to be renting more movie making gear from them. "
"BorrowLense did a great job. They made renting equipment easy. We were in the field in Rwanda for three weeks with great equipment. Will definitely rent from them again. Appreciated everyone we worked with. knowledgeable and helpful in every way.
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"The prices were good but the equipment that I rented was not working half of my trip. The remote control for the go pro was not working , it would not charge, so as far as that, I was completely unsatisfied "
"Lens arrived on time and in like-new condition. Used it for a week and sent it back. No muss, no fuss."
"Borrow Lenses is an excellent way to rent camera equipment to use for shoots without having to invest in tons of equipment. I was commissioned to take food photos for a cookbook and I needed to rent lens and other cameras - they also had a great deal at christmas with an extended rental and I got to rent a Fuji X100S - another camera I always wanted to try out. Customer service, price, shipping all are excellent. I would go back again to this company for all camera equipment rental. "
"Borrowlenses is a great source for renting quality equipment for the bigger brand names. It's a great way to get a lens for limited needs and also a great way to demo a lens before purchase. "
"Rented a Nikon 500mm F4 lens. As always costumer service was great. But with an expensive lens like this there are a few things that aren't spelled out. You have to have insurance coverage for the lens or allow BorrowLenses to put a $6000 hold on your CC. Short term Insurance is available on line but it is not cheap. You have to decide how you want to cover the lens.
The lens did not come with an Arca Swiss type foot/plate. Most gimbal heads for large lenses have this type of attachment. If you order a large telephoto lens be sure you can mount it on your tripod before you leave on your shoot!"
"Great all around I had a slight issue with a previous order but it was a miscommunication. They resolved it with no problems. Great customer service! I would recommend them 100%"
"Great process. Great follow-up. Everything as expected and on-time. The GoPro camera and accessories were well packed and in fine condition. Lots of nice, thoughtful touches too. One thing I would have appreciated - a clear, easy way to add the LCD back to the order. I sort of expected it to be included - and it wasn't. For my use, it would have been very beneficial to have had it.
One funny thing, on the survey below, an "n/a" option is mentioned, but it isn't available."