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Verified
5/5

2014-08-22

"Great customer service! Grace Villanueva was extremely helpful. I received quick responses back to my emails regarding the order. "


Verified
5/5

2014-08-22

"The customer service was efficient and prompt. The items arrived without any issues or delay."


Verified
5/5

2014-08-22

"Branagh Information Group has been doing business with Branders for the past 5 years. We could not be happier with the products we have ordered, customer service and timing of delivery of items ordered. Our customer service representative (Grace) has always exceeded our expectations and has gone above and beyond to help us stay within budget and meet all time frames on delivery deadlines. We look forward to a continued relationship with Branders for all our marketing needs!"

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Verified
4/5

2014-08-21

"The delivery was not processed accordingly. "


Verified
5/5

2014-08-21

"We are always very pleased with branders.com. Grace is prompt, helpful and knowledgeable about the products, and provides competitive pricing. Our recent purchase of tote bags were just what we were looking for. She is always my first contact when looking for branding products."

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Verified
5/5

2014-08-21

"The helpful staff at Branders went above and beyond to get my relatively small order finished and delivered on time. I will certainly be going back to them for future orders!"

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Verified
5/5

2014-08-21

"This is not the first order fulfilled by Branders.com, and once again they met the challenge. They were cooperative in providing proofs, quickly fulfilled the order, and their representative was a true professional. They are our 'go to' agents for branded materials."

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Verified
3/5

2014-08-21

"Product hasn't arrived yet, but the order process was reasonable. Site had a hard time pulling up saved quotes. They did have some products however that I couldn't find elsewhere."


Verified
1/5

2014-08-21

"One of my packages was not delivered, a package worth $350. Instead of trying to help me resolve the issues all Branders did was send me the FedEx tracking information. They acted like it wasn't their problem. They were very short with me and did not apologize for the delay. I have ordered from Branders many times in the past and have never had an issue prior. I was extremely disappointed by this experience and will definitely look to order elsewhere in the future. "


Verified
5/5

2014-08-20

"Rev provided excellent customer service, answering all my questions and keeping me informed about the status of my order and the ship date. The aluminum water bottles are of nice, sturdy quality and the graphic was printed perfectly. Especially helpful was the ability to order a small quantity of this item to suit our marketing project. Branders gets an A+ overall and I would work with Rev if we have further marketing needs. Thank you!"

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Verified
5/5

2014-08-20

"Great product, great price, fast delivery. Thanks!"


Verified
5/5

2014-08-19

"The custom lollipops were great and delicious!"

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Verified
2/5

2014-08-19

"I'm happy with the product I received; however, the communication and service on the surface, appears to be lacking, but what it boils down to are deliverability issues. All of the emails from Branders come from different people/"From" addresses, and every one has ended up in my spam folder, so I completely missed my invoice (clientsvrc) which was different from the order confirmation (system) which was different from the rep I ended up speaking with. I added the rep to my "safe" list, but did not know to add the other two. I didn't know to add the rep until I emailed her after placing the order wondering if it went through, and she directed me to the spam folder. I order a lot online, and have never had an order confirmation end up in my (gmail) spam folder. "


Verified
5/5

2014-08-19

"Andre was very helpful, and willing to make sure I got exactly what i wanted, and new what i was getting. Very pleased with the bags and how my logo was executed. We'll definitely be purchasing from them again!"

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Verified
5/5

2014-08-19

"Very easy to order online, fast delivery - will definitely use again in future."