"Incredible Customer Service, and a Beautiful Diamond! I Very Highly Recommend Brilliance.com "5 STARS WITH OUT A QUESTION"
I was planning on giving my wife a very Special ring for our 25th Anniversary, after visiting all of the online sites and stores in San Diego and Los Angeles CA. I contacted Brilliance, Anthony Cappola was the sales person that contacted me and I told him what I was looking for, I still had a full year to make my mind on the right diamond, for the whole year Anthony kept sending me different stones that met my desires. I went on a trip to Hong Kong, India and Dubai one month before our Anniversary and I look for Diamonds while we wore there to compere prices and I still came back and bought a 6+ Carat round diamond from Brilliance. After I made my mind, my 25th Anniversary was in 4 days Anthony and Jonathon went the extra mile to make sure I had it on my hand on that day. I really appreciate everything they did to make my dream of giving my wife a very Special gift for our 25th Anniversary a reality, It's not easy to spend over $100K with out seeing the diamond first, but I trusted Anthony and it paid off big time. Read Less"
"The whole experience was made easy from the custom design to actually coordinating with the customer service team to make sure I received my ring on time , once delivered the ring was beyond beautiful and exceeded expectations.i 100 percent recommend using Brilliance for choosing and making your dream ring , will not disappoint "
"This was my second order from brilliance. For me, it was quick, easy and convenient being able to look at everything individually online and pick exactly what I want out and then have it made. From the time I ordered until I received my rings it was approximately 3 to 4 weeks. It was a great experience and I would do it again!"
“We really appreciate your wonderful feedback on our services. We can't wait to serve you again in the future!”
"My wife did her homework and was able to pick out the perfect combination of engagement and wedding rings. The price and quality is unbeatable! 10/10 would recommend!!"
“We are so glad to know that you love the quality of your rings and our services. Thank you so much for your trust and for recommending us to others!”
"My entire experience at brilliance was exceptional. The ring was beautiful and my future wife loves it. "
“Hi Alvin! Your satisfaction is our top priority and we are so delighted to know that you had great buying experience with us. Thank you so much!”
"I was worried and overwhelmed brilliance made this such an easy experience. Using the online chat feature, they took a look at my bill and suggested a better diamond that was actually a little cheaper but had better clarity"
"I recently purchased a diamond ring from Brilliance, and I couldn’t be happier with the entire experience! From start to finish, the customer service was top-notch. The team was incredibly helpful, answering all my questions and guiding me through the process with great patience and professionalism. They truly care about delivering a personalized experience and ensuring complete satisfaction.
As for the ring itself – wow! The quality is absolutely outstanding. The diamond is stunning, with remarkable clarity and sparkle that exceeded my expectations. The craftsmanship of the setting is impeccable, and you can tell great care went into creating a piece that’s both elegant and timeless.
I can’t recommend Brilliance enough for anyone looking for superior product quality combined with fantastic service. They made what can be a daunting purchase feel easy and exciting. I’m beyond thrilled with my ring and will definitely be coming back for future purchases!"
“Hi Sameer! We really appreciate your feedback and we are so happy to hear about your positive experience with our customer service team. Thank you for choosing Brilliance!”
"The team made sure my custom ring looked exactly as I pictured it. Received updates along the production and shipment. Would 100% buy it again thru here."
“We are happy to know that you had great buying experience with us. Thank you for choosing Brilliance!”
"I purchased a 5 carat (lab created) pear shaped diamond for a custom engagement ring. The stone when we received it was absolutely beautiful. I contracted a very reputable custom jeweler to design and create the 18k mount for the stone. When he looked at the stone and heard the price we paid for it he was astounded. He has suppliers of lab created diamonds he works with and told us that our stone was outstanding in all categories. I am more than pleased with my purchase. Brilliance was great to work with and answered all of my questions. Thank you"
“Thank you so much for sharing your experience with us. It is great to know that you are happy with your diamond. Looking forward to serve you again!”
"Bought my fiancés diamond from this site and got everything she wanted. You can’t beat the price and quality you get, you can’t find the quality for the price anywhere else.
I took it to Kay’s to get a custom setting built and the worker was super impressed with the diamond I got from here.
Any of my friends who have been thinking about getting proposed I have been strongly recommending this site. Can’t get any better!"
"I purchased a lab diamond ring from Brilliance for our 10th anniversary. The ring arrived in 3-4 weeks and looked amazing. I also bought a ring box with a white LED to shine on the ring when the box is opened.
The price of the ring is very good. "
"I brought my wife's engagement ring and she loves it "
“That is great to know! Thank you so much for choosing Brilliance!”
"I love the jewelry you sale awesome "
“Thank you so much for sharing your experience with us. Looking forward to serve you again!”
"From start to finish the whole buying experience was perfect, from picking out my diamond to being informed on every step of the ring being made. Highly recommend "
“Hi Robert! We are happy to hear about your positive experience with us. Thank you so much for your trust and for recommending us to others!”
"My experience with Brilliance was great. I have ordered three rings and all were perfect. The customer service was exceptional and team members always answered my questions in a timely manner. "
“Hi Kyle! We are so glad to know that you love your rings and our services. Thank you for always choosing Brilliance!”
"Great opportunity to find the ring of your dreams. Experience was great in every way and quality is fantastic."
“Hi Brian! We really appreciate your feedback. Thank you for your order! We can't wait to serve you again in the future!”
A rep from Brilliance, brilliancecom, has responded:
“We are so happy to know that we have exceeded your expectations. Thank you so much for your purchase!”