"todays date 01/17/2008. ordered advertised low price , got the better battery pitch $99, how about this $$$, how about that $$$, No thank you just the camera, No problem says the Bway man. Problem I find , it is always on backorder. 4 to 6 weeks. then 4 to 6 weeks, then 4 to 6 weeks. Priceless and very entertaining.Some Mom's kids."

"DON'T get suckered!!! The only "satisfied" reviews hereunder are posted at the request of the shopowner (except for the one that describes a terrible dissatifaction with "cuss" words, but that must have inadvertently clicked "satisfied" in his/her angst!
Just like One Way Photo, Camera Addict, Broadway Photo and a host of others, THEY LIE and MISREPRESENT EVERYTHING (hidden costs, misrepresented characteristics, ...).
HELP THIS SITE AND TRUTHFULNESS by taking the time to click on "NO"-t useful after all the single line comments that don't give any transaction detail. EXTERMINATE THEM ALL!!!"

"Preferred Photo is a TERRIBLE company, i tried ordering the olympus sp-550 uz and called in to make sure it was teh US model for 244 and was in stock, the rep said yes to both, so i go online and order...today i get an email to confirm and they confirm my order, i say yep...he tries to sell me accessories...during this time i ask to again make sure its the US model and not japanese model, he says yes...i say just the camera please...he then asked if iw anted to the US warranty, i say what? he says its an overseas camera and the menu will be in japanese...WHAT THE CRAP, I JUST ASKED THIS---how misleading, they are lucky they confirm the order or theyd be out of luck...piece of junk company"

"Don't bother. These guys will waste your time and stress you out unless you are willing to buy loads of cheap nasty accessories at5 times their value. I wasted a whole day with these guys...they took my order, then refused to give me a shipping time (after they realised I wasn't going to buy anything else)."

"These guys are scam artists and I had no idea that these resellers were linked until I came to writing this review. Some resellers linked with Broadway Photo had Sony HDR-SR8 camcorders for $749 - $1099, but when I called the resellers, they said that it was the China version and a U.S. version would costs $1500. These resellers were also very rude, transferred me back and forth to people when I called and played teenager phone games. These were I believe dummy resellers for Broadway Photo; part of their scam.

Anyway, I purchased my Sony camcorder over the phone with Broadway Photo in order to get a true understanding of what I was paying for. On January 9, 2008 I purchased a Sony HDR-SR8 from Broadway Photo for $1249, and they sold me on a Sony 6 hour battery for $169.99 because they said the original battery only records for 30 minutes or less. With the $54.76 for 3day shipping, the total amount was $1483.75

January 14, 2008 I received the merchandise and the Sony Camcorder box was crushed in one corner as if it's been dropped from a high place, but the shipping box looked fine with no damage on it. I would not buy a camcorder from any retail store if it was offered to me in this condition, but they sent it to me. The battery I received was a CTA brand (CTA DB-FH70) rated at 200 minutes, not the Sony 6 hour battery I ordered. This CTA battery sells for about $59 and after reading the camcorder manual, I found out that the original battery has 105 minutes of recording time, and not 30 minutes which they told me in order for them to make a battery sale which they took me for $169 on a $59 battery.

I called Broadway Photo today and it took an hour to get to a person, I was passed to 3 different people. They would not do anything for me but to say ship it back to them at my cost because they claim they have it on recording that I ordered that battery and they didn't say it was a Sony brand, which was a big lie. They made no comment on the damaged camcorder box condition. My email invoice only has an order # and no breakdown of cost for each item. Their scam is hidden that way.

I was scamed big time on the battery and received a crushed camcorder box which I only turned on the camcorder to see if it will power up and it did. I don't know if there will be any problems down the road with this camcorder but it was wrong for them to ship me this damaged box item. I took plenty of pictures of the damaged box and I will tell everyone I know to stay far away from Broadway Photo. They're a ripoff."

"I had no problem with the first camera that I ordered because I fell into their trap of ordering overpriced accessories. I tried ordering another camera for my daughter a month later and, when I told them that I only wanted the camera, they became hostile. Then they said the price I saw was for the Japanese model and it would cost $150 more for the US model! I tried placing orders with several other companies that, at the time, I didn't know they were all connected and I got the same runaround. Stay away from these people because they commit fraud every day. I wish I had known because I would have saved time and aggravation."

"DON'T WASTE YOUR TIME WITH THESE PEOPLE!! I ordered a TV on 11/30/07 and was told by email the TV was backordered. No other communication about the merchandise I ordered (for a Christmas present). After several failed attempts to get through to Customer Service, I got to Sales, only to be transferred back to Customer Service which was not even open during this particular time. Finally, after holding for over 20 minutes on December 28, I cancelled my order.

Try B & H Photo! They were on it and they wanted my business. Very smooth transaction from B & H Photo!!!!"

"I ordered a camcorder from these guys prior to xmas, on January 10th I finally got through to cust. service after 4 days of hangups, long hold times, and a message saying the answering service couldn't take a call. I got though by going back through sales and asking for a mgr. He advised me that my camera had been backordered the day I bought it. Why no one ever told me that is still a mystery, they said there should have been a email notification, but I didn't provide them with an email addy, I was told the camera might be in in 6-8 weeks and was told by the mgr to " so sue me". I blurted out and told him to cancel my order, hopefully they can fulfill that request. I would never recommend these guys to anyone!"

"Wish I went to reseller ratings first. To avoid non-US gear, placed order by phone for Canon SX100 and Panasonic TZ3 + battery, but not sure sales rep provided US product. Charged $10 per item for shipping (even though it would arrive in one box). Could not get rid of 7% insurance fee (additional $50). On Jan 6, tried to cancel order by phone and by email. Told I must cancel with Customer Service on weekday. "

"BEWARE of this operation! Cancelled a TV order after they added on $1000 for about $100 worth of extras to a $1500 TV. Even though cancelled, the TV was delivered anyway,"in error" and now they say they will not refund $400 of the $2500 billed to my credit card. To date there hasn't been ANY credit to my card whatsoever. "

"broadway photo sales people are blatant liars and anyone who attempts to buy from them will either be ripped off or treated very badly or a combination of the two. Wish I had done my homework before I placed the call but luckily the obvious lies put me off and I have the good fortune of not relying on these thieves for anything. "

"Buyers be ware of this store. Terrible experience. Bought a navigations system for X-mas. Was a pretty good deal, or so I thought. Bought it for my mother on behalf of my father for x-mas. Used his credit card but my shipping address. Shortly after order placed, received an email that says they cannot complete the order, we need to call. I have my 75 year old father call and they ended up selling him an adapter, but did not tell him the price. Got the bill and it was $99.99 for a car adapter. What a rip-off. In addition, website stated free shipping. Well there was no shipping but a $19.99 insurance fee for the shipping. Also, no where on the online invoice or in the email does it give you your final price.
I did return the item. At first when I called they were going to charge me a 20% restocking fee. I argued that they had misled my father. They stated that they told him the price and said they have the recording. I said play it for me, they did not. Anyway, got all back but the $19.99 insurance fee and my cost of shipping it back. What a hassle.
Bottom Line...there are a lot of great deals on the internet. If you are looking for one, stay away from this seller."

"i decided to review bwayphoto while waiting for them to answer my call. i too ordered without reading these reviews first. ordered item, got email 3 days later to call and verify order, have been on hold for 20 minutes so far. i am prepared for the upsells, international switches. oh good, a rep...trying to sell me more-no thanks-i'll verify that the product and warranty are american 'of course. have you been having trouble finding that?' -no, i've been reading the reviews of your company and it doesn't look good. 'oh, i understand'. more upgrade offers -no thanks- 'warranty extension?' -i'm getting a u.s. warranty, right?- 'of course' -then, no. 'ok. we'll process your order.' -when will it ship? 'it will process today, go out tomorrow, and you should receive it in 7-10 business days' --i'll keep you updated on my experience. *well, got an email today that my camera was on backorder. so much for being 1 of the lucky few. i immediately cancelled my order and am done with this company for good. i would recommend going elsewhere with your business!"

"I ordered a Sony DSLR-A100 (body only, no lense) for $533. Two days later I got e-mail telling me I had to urgently call them to verify my order. Figuring the camera was no longer available, I checked their web-site before calling. I then found the Sony DSLR-A100K (same camera but includes a lense) for $512. I then called them and told them I wanted to change my order to the cheaper price with the lense. That's when they tried selling all the extras, claiming the battery only lasts 20 minutes, my Compact flash wouldn't work, I needed theirs, did I want to purchase a 1 year US warranty, etc. I told them per their "Product Description" it states "up to 750 shot Battery performance" and under "Included Accessories" it states "Lithium-Ion Battery". I also asked him why I would get a warranty when the Sony web-sites states it comes with a full 1 year manufacturers warranty. That'w when it came out that the product listed on their web-site was the Japanese version and unless I wanted to use a voltage adapter and could read the Japanese screen and manual I wouldn't be able to use the camera. He could sell me the same kit as US version for $699. Nowhere on their site does it state this even though the Rep insisted it is clearly disclosed. I then asked him if the original camera I ordered for $20 more (without the lense) was the US version. He insisted 3 times that it was the US version. He then offered to sell me the accessories again. I told him no, since the US version clearly comes with everything he is trying to sell me so all I want is the camera. He agreed and we hung up. Later that night when I checked the status of my order to be sure that he left the original order alone, the status had been changed from "awaiting verification" to "back order". The next day I got an e-mail indicating that my order was on back order with no projected ship date available. Fortunately they included a link to cancel my order (which I used). I also called my credit card company to flag my account to not allow any charges from Broadway Photo. To satisfy my curiosity, I called Broadway Photo later that evening to ask if I were to order the DSLR-A100, how soon I could expect it to ship. They put me on hold and a few minutes later came back and said that he went and checked and had 32 in stock so it should ship within a couple of days (probably after the "verification e-mail". I said I would get back to them and hung up. Stay away from them or I fear that you will regret it."

"I found the cheapest price for a Canon ZR850 camcorder, $183 + 9.99 S&H. Seemed great. I got an email that said I needed to call them for "verification purposes". I was not initially alarmed because I know some companies are proactive about credit card fraud. Ok, but the only thing these guys (bozos) verified was that I had an order number. After that it was how about a 1500mAh battery for $100? I said no, because I got one for $15 somewhere else... $100 for a battery? Please don't get suckered into handing these guys your money.

*** For everyone's information, just like everybody, I got a "back-order" notice. The funny thing is that the product is still listed on the web page and also that the email came exactly 5 seconds after midnight of the same day I called and they tried to sell me a $15 battery for $100... what are the odds? ***

This place seems like a perfect target for investigative TV... I wonder how many random purchases where the buyer doesn't take the overpriced accessories are backordered... My guess is 100%."