"I should have known better than to return to BuildASign (also the recently aquired Banners on the Cheap). After my abysmal experience last time where they wanted to charge me an extra "art fee" after I sent a professionally designed logo that was not correctly "read" by their system, I decided to give them one more shot with a different project. The new banner I ordered, which arrived today, was pixelated and looks terrible. Yes, they have great promotions, but you really DO get what you pay for. When you contact them, one hand doesn't know what the other hand is doing. There is no communication and answers will vary depending on who you talk to.
Looks elsewhere, you will be glad you did. "
"Placed an order and two weeks later i called to find out where my order was and they forgot to ship it, Horrible "
"User friendly, easy to design and great customer service. "
"Okay, I ordered some banners for an event on March 12. They were great looking and arrived quickly - as they should since I paid an upcharge for expedited shipping. Just one major problem - they forgot to ship the "Clear Tabs" that are required to hang the banners. I called customer service and they promised to ship some immediately so that I'd have them prior to the event.
Oops, two days later I got an email saying that the tabs had just shipped and would arrive March 13. I immediately called customer service, and after 10 minutes they decided to refund me for the ClearTabs and the expedited shipping charge on the order. Whoop-di-do! They also recommended that I go to Lowes or Staples to find a solution for hanging the banners. Gee thanks, never thought of that, except neither store carries the ClearTabs and I didn't want to use grommets due to high winds. I spent about 4 hours jury rigging a way to hang the banners by gluing and stapling them to painted boards.
Mistakes happen, but I didn't care for the casual attitude. It's been over a week, and no refund for the shipping or ClearTabs. (The ClearTabs did arrive on the 13th and currently reside on my desk)
If you're on a tight schedule or have a deadline, better stay on top of things with Buildasign.com. The product is good, but I can't say much for the service end of things."
"On March 10, 2017 I placed an order for a sign. On March 14, i received an email message from the company that stated "We are not able to provide a definitive date on when your order would be received. We are so sorry to deliver this news, and are working diligently to get caught up!
Since we are not able to guarantee the exact delivery date of your order, please reply to this email to cancel and receive a refund if you need your items by a specific date.' immediately replied to their email, cancelling the order and requesting a refund. On the morning of March 16th, I received an email stating that my order has been shipped.
I have never dealt with a company that is so incredibly uncaring and lax in customer service. And trying to communicate with them is like trying to talk to someone on the moon.
"
"Very satisfied with the License Plate that I ordered. Price and quality were great!
Only issue was that the Tracking Number was not found in USPS tracking system.
Aside from that, my package arrived a day before estimated delivery date.
Thank you.
Should the occasion arise, I will be patronizing BuildASign again."
"Look fir better material."
"I echo one of the other customers' comment that this is a great company for small, low quantity items that homeowners desire. For instance, decal to warn of propane line cutoff, street address sign for dock, etc. My prior comment(s) about inappropriate material and delivery issue were not of their making. They are outstanding in responding to "issues" in a timely manner."
"Great choices, great prices, fast delivery!!"
"While the product looks nice, it definitely did not look like the proof or the color described. I chose a royal blue color for the main color of the flag and it is more of a lavender so it does not match our other items."
"On a previous occasion we had also used BuildASign to produce custom-worded decals for use on plate glass windows. There may be other suppliers out there who do custom work but I am unaware of them and don't want to bother to look them up. BuildASign's service probably can't be beat. Quick results - price is great - fast shipping. Although our orders may have been small their service has been LARGE! "
"Worked with Jeff over the past 6 months for several projects. Gave great advice - saved our company money and time. Highly recommend.
We have several superior products we are proud to display. Will be back again soon.
Best,
D Williams "
"They do not honor ads + they do not give free shipping when you go in check out.
They do not even return your inquiry when e-mailed."
"I was very surprised when my order arrived, it was earlier than expected. I was very pleased with the quality. I would highly recommend BuildaSign to anyone and everyone."
"THE MAGNETIC ON THESE SIGNS ARE NOT VERY GOOD. THE FIRST WEEK OF USING THEM, TWO OF THEM BLEW OFF THE TRUCK. WE HAD WIPED THE AREA THAT IT WAS GOING TO BE USED TO ATTACH THE SIGN. VERY DISAPPOINTED."