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Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-10-29

"My Fantastic Banner came in sooner than they promised, was well made and looks great! Will definitely use BuildASign.com again!"


Verified
5/5

2015-10-27

"Wanted a vanity plate for my wives new car and had one done for myself by BuildASign a few years ago and was completely satisfied. They did a great job on the original order and did the same for this one. GREAT JOB."


Verified
5/5

2015-10-24

"Awesome! Great Job! I'll keep you in mind for future events. Very pleased!"


Verified
5/5

2015-10-23

"Ordered a front license plate. It looks much better than I anticipated, and the delivery time was very reasonable considering it was a custom made plate. Ordering and designing could not have been easier. "


Verified
1/5

2015-10-22

"The sign came in but NOT the frame it is a gift that is being presented the Saturday night, what can you do about it?"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-21

"At first the order was not what I expected, but Buildasign.com made sure I received the order I expected. Thank you for making good on your guarantee. "


Verified
5/5

2015-10-19

"When I called customer service, they were the epitome of professionalism, and did everything they could to make me as a customer happy."


Verified
5/5

2015-10-18

"My order needed some corrections. The customer service staff assisted me without hassle and inconvenience. They were so helpful at showing me how to make the corrections and place a new order. The whole process took only minutes including emailing a new confirmation order number. "


Verified
1/5

2015-10-16

"The flag banner was garbage! The poles didn't stay up they just fell inside each other. The fabric was so thin that I doubt it would last long at all."


Verified
5/5

2015-10-16

" I had an order that was a little late, about a week, although I didn't think much of it. I don't know how but Build-A-Sign knew but they sent me an email apologizing for what I was sure was the mail's fault anyway if it was delivered later than projected. They let me know they were reprinting up my order again and were resending it without charge. I told them I hadn't complained or said anything and figured it was the mail but they were more than accommodating without saying a word. Customer service is in a lot of trouble in this country but such an act by a business in such a way gives you some confidence, albeit restores some confidence that there are still some great businesses out there although they are few. The lost order showed up the following day and the new one was on time coming quickly. Thank you Build-A-Sign and I will certainly be doing business with you as always. "


Verified
5/5

2015-10-15

"Highly satisfied with delivery and sign. It was well protected and the box was not damaged."


Verified
5/5

2015-10-15

"Good, prompt customer service, signs looked the way I designed them, and delivered on time."


Verified
5/5

2015-10-15

"I found this site by accident. I thought of a friend and made plate for him. The process was very simple, was able to choose colors for background and main message. Received the quality product promptly and my friend was very surprised and pleased. I will buy again and was impressed with the product."


Verified
2/5

2015-10-12

"I never received a email confirm as told for the shipping info, I also have yet to receive product ordered. I am giving it until told 10/16 but received this email before even getting product. "


Verified
3/5

2015-10-07

"Design tool is excellent. Receive multiple "discount" prices from different Company people for same time period. They did follow up, but after order was made. Could not get information about the signage stands at the time of order, so had to buy at local Home Depot. Did not explain that there were NO quality stands available for the size of sign that was ordered--would have ordered a different sign. Was not advise of this; therefore, sign does not show well. Turn-around time is based on date sign put into production--this is only disclosed at the time of the final order--business tries to get customers to pay for "priority" production , but that is a Customer problem for not planning ahead. The quality of the coroplast material does not seem to be as strong as that from Home Depot or other sources. Design is a 5-Star other services probably a 3-Star Value."