"I don't think it is your fault, probably mine, but I noticed that one of the boxes has a damaged corner and the slats inside have banged up corners. Like I say, either shipping or handling, and probably my own handling. Good experience. "
"product was shipped as expected and delivered quickly. I have not installed the product as of this note to rate the quality. "
" Everything was handled professionally and efficiently my order was delivered when promised and the material was what was promised. It was a very good experience. Would definitely recommend this company to anyone that needs building materials. "
"Kimberly was great - very helpful"
"The product was the best price and arrived in perfect condition I just finished the install and only found one tile with a chip out of 550 sqft , that is great. Thanks again for a great exsperience .the sample came with in 24 hrs of my request which made my purchase easy for I could see it In The room "
"Smooth transaction, excellent communication, beautiful product!"
"Excellent customer service !! Transition from beginning to end was easy, & final product delivered was exactly what I had ordered."
"Amazing customer service. Quality product at a good price. Made the process easy. Thanks!"
"I was completely satisfied with not only the product but also the customer service. The only problem that I incurred was that the wrong color was delivered and that was corrected within a short period of time."
"Great customer service. A few quality issues."
"Quality of the product was better than expected. The only problem was wit the instructions. Nothing was labeled, there was a bag of screws that were all different sizes so we had to guess what screws to use where and hope we didn't use a screw that was too long.
There were stopper pieces that no place on the instructions. The contractor knew what they were and fixed it for us. The right side drawer and door did not align correctly, the contractor made new holes in the drawer section to raise the drawer to the same height as the others.
Other than that I do like the look of the vanity. We added door knobs and pulls for easier access since the 'quite close' drawers are harder to open than drawers without this feature."
"it was great better than home depot better PRICES!!!!!!!"
"BuildDirect has fantastic customer service and products. All of my questions were answered promptly and thoroughly. The products were exactly what I ordered and they arrived on time. I would highly recommend BuildDirect. "
"I dealt with a sales rep named Jessica. She did everything she promised with my complicated needs for this order. She was excellent to deal with and had amazing followup and follow through!!"
"Great experience from ordering to receiving product. Excellent reps and follow-up with customers."