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Return/Replacement policy:
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Verified
5/5

2015-06-19

"This is my 3rd experience with BuildDirect...and I was more satisfied than ever! Had great customer service....and the product arrived in time and in great condition...it was packed very well."


Verified
5/5

2015-06-18

"flooring was delivered quickly and undamaged has gone down very nice so far. We have two large dogs who seem to do just fine on it no noticeable scratching yetflooring was delivered quickly and on damage has gone down very nice so far.already have recommended and will continue to recommend build direct.com"


Verified
5/5

2015-06-18

"I am so glad I found this site. The customer service was all you could ask for. Samples arrived so quickly that I was shocked. Products that I looked at were all first rate. Ordering was easy. Merchandise arrived quikly and in good condition. Thank you for everything."


Verified
5/5

2015-06-18

"Product delivered faster than expected and quality better than expected. "


Verified
5/5

2015-06-17

"This company has made customer service a priority. Our service rep, Gary, responded to inquiries promptly, was very knowledgeable of product and we received a email verification of our order within 15 minutes after placing the order. The shipment arrived at our door on the date we requested. Commendable service, great price, why would you buy anywhere else?"


Verified
4/5

2015-06-17

"The product is good, bot the delivery price is beyond to much!!!"


Verified
5/5

2015-06-17

"Great experience. I'm very happy with the quality of the product and the fast delivery.
Will shop here again.
"


Verified
4/5

2015-06-17

"I received the P.O. to pick my purchase up within 24 hours. However when I asked for a P.O. to return the sectional it took a couple of follow up e-mails to finally get it.
It has been a week today since I returned the merchandise and while the warehouse told me they were required to notify BuildDiredt within 24 hours of the return I have not received a credit yet. I contacted my go to person at BD and she that they were still waiting to hear from the warehouse. Humm
"


Verified
5/5

2015-06-17

"very satified on the price and the service. "


Verified
5/5

2015-06-16

"Nice job overall would purchase from again and would definitley recommend to anyone"


Verified
5/5

2015-06-15

"Excellent service for ordering, fast shipment, customer service following the sale is also excellent."


Verified
5/5

2015-06-10

"Beautiful flooring! Can't wait to have it installed!"


Verified
5/5

2015-06-05

"I ordered samples several times and received them within five days. I did order deck tiles and look forward to having them installed and think they will look great."


Verified
5/5

2015-06-05

"Great product at a lower price point than similar grills with the same features. Shipping was faster than expected."


Verified
5/5

2015-06-05

"The product is excellent, and the customer service is great! "