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Product & services pricing
4.41/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.65/5
Customer service:
4.79/5
Return/Replacement policy:
4.41/5


5/5

2024-11-12

Fast and Easy

"The process was really easy, I simply typed in the specs on my device, they offered a fair price. I opted to have an empty box sent to me for my convenience. When the box arrived, I packed up my device and sent it in. Upon arrival, they inspected it and noticed some wear and tear issues and reduced the offer what I feel is a fair amount (about $80). I had marked my device flawless, so I understood. I approved the modification and was sent an e-check a day later. Very easy[."


5/5

2024-11-08

Super smooth transaction!

"Couldn`t ask for a better experience. Great communication and on time!"

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5/5

2024-11-05

Smooth & Easy

"Process was super smooth and easy. Have done business with them several times before and will again. thanks."

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5/5

2024-11-01

Easy Peasy

"Easy trade-in transaction. Well detailed instructions for shipping with prepaid label. Communication throughout the process and quick payment.
"

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5/5

2024-11-01

Great Service!

"Out of all of the companies or apps that I looked up to see who buys iphones in excellent condition, Buy Back by far was thee best! And offered the best prices online. Very straight forward iand easy to follow nstructions. I like how they show you up front what they will pay you for the phone and will lock you in for that price. My turn around time was less than a week; from shipping the phone to them via UPS, to them depositing the money into my Venmo account. Very Satisfied!! "

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5/5

2024-10-24

Great buyer!

"I sold my MacBook Pro 16” to them. They sent me a shipping box with bubble wrap and shipping popcorn for a small fee. Great seller and a good amount of money for the MacBook Pro."

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1/5

2024-10-22

Extra Mailed Packaging Cost

"The overall experience was good, however, I chose to opt for them to send the prepaid label along with proper packaging for my component (was around $15 in extra cost, subtracted from refund). This was fine and all, but upon delivery of the packaging, BuyBack did not postmark it… meaning, it couldn’t get delivered. I had to go pick it up from USPS and pay $46 for postal services. I reached out to their customer support and never received anything back."

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5/5

2024-10-21

Good price and easy process

"Their price was higher than other offers I received. Process was easy. I received an email when the phone was received, and another when the check was approved. Check was sent promptly."

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5/5

2024-10-18

Quick and Smooth Transaction

"Price promise was delivered shortly after receiving my phone. I highly recommend!"

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3/5

2024-10-09

Don’t use PayPal!

"I chose PayPal as my payment option, not knowing that there was a charge for this. There should be some sort of notification next to that payment option. Had I known, I would have just requested a check. I’ve had a much better experience in the past with itsworthmore.com and was not charged any fees with them. I will only use you again with extreme caution."

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5/5

2024-10-03

Great!

"Super easy to use and fast payment. Definitely use again. "

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5/5

2024-09-25

Perfect!

"Repeat customer. Each experience has been easy and pleasant. Every step of the process for selling was clearly described and easy to follow. Also appreciate that Buybacktronics actually insures shipping (up to $100) and offers you the option to insure the complete amount (if needed) for a small fee. Inspections are relatively quick and clearly communicated. Payouts are also quick once the sale is approved. It's well worth saving yourself the headaches and hassles of selling things yourself, especially these days."

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j&r
5/5

2024-09-11

Such an easy stress free process

"I was worried that this would be difficult but it was not at all... It was quick and easy and I am very happy with the process and the amount that I was paid. "

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5/5

2024-08-28

Quick Turnaround

"I have to say I was a little nervous sending our (2) iPhone 14 pro max through the mail to a company I had never heard of. Once I researched it, I felt a little better. They sent the mailing box and instructions, and I mailed them both. They kept me updated on the process and within 10 business days, I had the check as promised. I have told all of our friends about this company. I find them reliable and trustworthy. Get the money you deserve for your phone!"

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5/5

2024-08-27

Better than expected!

"Sent my iPhone 14 in without many expectations. But I am pleasantly surprised. I know my phone was in excellent condition but expected the inspector would find fault. I received exactly what the site said I should in a really speedy timeframe. Could not be more pleased. Will go here next time opportunity presents itself!"

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