ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.41/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.65/5
Customer service:
4.79/5
Return/Replacement policy:
4.41/5

3/5

2022-02-23

Your service is adequate. Not great.

" Every-time I've sold you phones, you guys always figure out a way to deem one of the phones is less than described. It's untrue and I'm seeing a pattern here that you guys need to fix. I understand some people may abuse the system and/or misrepresent their phone's condition but, in every instance, I've clicked the exact proper description yet, you always find a way to knock of $60-$80 off of one of them. This has happened to me 3 times. I've seen others complain bout same. I think you guys need to reaffirm your conditions and stances with those who are misrepresenting and not nit pick in order to bag an extra $60. Not sure I'll be selling another phone here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-02-18

Fast and easy

"We sold our old iPhones and got more than quotes from other buyers. Responses were quick and I was happy to see that their assessment of the west and tear was the same as ours so we got the full amount they quoted! We received our payment quickly too"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-01-27

Excellent

"Simple easy process,excellent customer service,fast turn around and the best price given.What more can you ask for?Highly recommend !!!! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-21

Worked flawlessly!

"Put old phone in the mail with fingers these days…. But this did. Paid the amount estimated within a few days! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-13

IPhone Trade

"Despite reading contrary reviews.My experience was as promised by getting the full quoted value on my iPhone and prompt payment through e-check.I also got immediate followup emails when I had questions. I would use this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-01-12

iPhone 6sPlus

"Fast and simple experience. Good price for product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-01-05

Great customer service

"I received a preliminary quote only for my i-phone at a fantastic price. After they received my phone, they paid exactly what they said they would. I expected they might nickel and dime the price, but they did not! I sent them a phone is great condition and they paid me for it quickly. I asked a question via email and they were very responsive. I highly recommend this service!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-25

Fast and easy service

"The whole process was easy and very fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-22

Excellent Experience!!

"I'm happy I chose this company when I decided to sell a few of my old electronics. The process was easy and they even gave me the option to have a box sent with all the packaging materials needed, for a small fee of course for about 5 dollars and they take it from the total, which I didn't mind. The shipping of the box arriving to me and me sending out the package the next day was quick, efficient, and stress free. Also with their e-check option I was in and out my bank transferring it to my account. I was definitely skeptical at first, but they made this experience worth going back to them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-12-15

Easy as that!

"Easy to find and fill in data for the product you want to sell. Free shipping, and quick turnaround for evaluation and to get paid."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-06

Easy and trusthworthy service

"Super recommended, sell your old cell phones here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-12-01

Simple process

"Such an easy process to process claim, send back old phone and get paid. Definately would use this company again."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

5/5

2021-11-18

Smooth process and Good Customer Service

"I was a little skeptical about selling my iPhone online because no one wants to get scammed. I’m glad I found buybacktronics because they gave me the best value for my iPhone XS Max. The informed me when my package had arrived. I like how they have the option of sending me an echeck so I wouldn’t have to wait for a physical check in the mail. The process was definitely a smooth one and I’ll definitely use y’all in the future! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-11-09

Don’t Do it!

"After sending in my iPad Pro they changed the offer to half the initial offer… when I said no, they shipped me back a different computer with a horrendous screen and screws missing from the computer. What a scam. Don’t do business with them. Instead, go to your local electronics store that will buy your old electronics!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-11-06

Accurate and Helpful

"I found the site easily by searching and using a website specifically for finding companies like yours to buy equipment. Easy to identify my particular phone and find the price offered. I am super impressed with the communication from shipping and receiving at your facility, and the help I received to honor my quoted price. See I swore my phone was unlocked, but it wasn't. You gave me the opportunity and the data I needed to contact my carrier and unlock it and then honored the original price for the phone. I would recommend and also come back again if I have more to sell. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process