"Well everything that could go wrong, did. And, to nobody’s fault . It began with a slight problem with the address and then a wrong item delivered. But at every wrong turn, their customer service tried so hard to make it right. They were absolutely wonderful to deal with. We all had a good laugh and decided that it just wasn’t to happen. Things don’t always occur they we would like. I have dealt with them in the past and wouldn’t hesitate to purchase from them in the future based on the customer service I received."
"I purchased a new lens from BuyDig with some accessories for a good price. It was fast to ship and arrived well packaged. When I found the lens wasn't quite what I wanted, I was able to get a good discount from them due to their friendly customer service."
"Purchasing from BuyDig was an easy process. Great customer service. Charlie S was very friendly and helped me with a good discount."
"Excellent and easy to deal with! I would buy from buydig again!"
"My purchase was awesome!!! Price,shipping,easy navigation on the website! I am super happy!!!"
"A scam operation if you ask me. I ordered a television on November 21, 2021. Was given a delivery date of November 29, 2021 that changed to the 30th. No big deal. As of today December 11, 2021, no television. The receiver says the shipper doesn’t have it. The shipper says Buydig hasn’t provided it. Four calls to Buydig have been met with apologies and promises of a call back the next day with an update. Assurances that management is making my order a top priority and all those lies. Zero calls back. Zero action. Zero television.
I’ve been told four times the same thing; the shipper is busier during the holidays and it takes just a few days longer. Ok. Why no call backs. Why does no one know where the television is and why won’t Buydig provide another one? I have my assumptions and they center around this operation being thieves and liars.
DO NOT BUY FROM BUYDIG. THEY ARE DECEITFUL."
"Purchased a new garmin solar watch from BuyDig, everything came well packaged and customer service was rather responsive along the way with questions. If the sale is good enough, might buy again from them. "
"We got a fantastic deal on a 65 inch LG OLED for Black Friday not only on proce but a 4 year warranty was included as well. Truly a deal that couldn't be passed up! The TV was delivered in sturdy packaging and delivered early. All in all a great experience!"
"Sold me a Garmin as new but product turned out to be discontinued by mfg and was defective to boot! Stuck me in a 14,000 ft mtn without gps. Not fun. Will NEVER buy from either again. No one backed the product either since the return window was so short and new units were no longer available."
"I was a little hesitant to first of all even place the order, but glad i did and received the TV a week later not due to Buydig but the delivery company which held the unit for almost a week at hand before delivery. But once followed up with Buydig customer care, things went rolling and within a day the unit was scheduled and delivered. Pretty happy with the 77 A80J unit and it's a huge tv but worth every single penny and i have been a loyal sony fan who has another TV going in still for 8 years and counting, You get what you pay for. Amazing exp wth buydig and will look forward to future purchases as well."
"I booked a LG 77" OLED TV and had to cancel it because I was not getting any updates from BuyDig.
I called up customer care, initially they said, my credit card did not go through and they would retry. After couple of days, they said, it went through fine and they ll ship the TV. Couple days later they said the TV is shipped. All this while, I don't see any update in the order status page on their website. I call them again, they said they'll send me the tracking number. Another day went through, I received nothing. So, finally had to cancel it. Now, I'm being said, they ll refund me but I have to wait till the TV is returned back to them. I don't know where the TV is and when it will reach them. All I can do now is sit and wait. Horrible experience. Do NOT recommend them.
They have removed the Billing and Shipping information from the order status page now. "
"I bought first time from Buydig.com as referred by my friend, I find very nice prices on the site and very helpful and prompt customer service. "
"Purchased a TV on black friday, shipping was super quick and customer service was very responsive. "
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I purchased a TV from this store for the first time. I can not believe the amazing customer service they delivered. They have ensured that I will be buying from them in the future."
"I bought a robo vacuum from buyDig and immediately after the purchase the price dropped even before it was shipped. I reached out to buyDig and they were kind enough to honor the price match. "