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Return/Replacement policy:
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5/5

2003-07-24

"Ordered a Multi Mode GPS Receiver.
Sales staff new their product well and corrected
a small error which was present on the web site.
The order was processed both promptly and correctly, and any requests for additional information and progress of order were handled in a timely manner.
I will have no hesitation in ordering from this company in the future.
"

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Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
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Overall product shipping and delivery process
Delivering products on-time
N/A
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
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Web site being easy to use
Web site reliability

5/5

2003-07-16

"I bought GPS navigation software and hardware from this company. Not only did they ship as promised, they returned my call promptly and spent time to give me the ins and outs of various units.

A class act! I would use these guys again in a heartbeat.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
N/A
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-10

"having trawled the uk suppliers to find a cable to connect my haicon reciever to a dell axim .

i found one on buygpsnow.com

after a couple of e-mails to sort out shipping costs to the united kingdom the goods were ordered payed for by pay pal and recieved on 9 july 3 working days excluding the week end.

excellent service and e-mails were answered promptly.

will do buissness again with this retailer.

satisfied customer in the uk

andy

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-25

"Not only a very good price, but the support level surpassed that of the manufacturer. The person working with me went the extra mile to ensure that all questions and concerns were addressed regarding the product, and had a very fair and decent business manner. I would definitly do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-21

"My recent purchase of a CF GPS system w/ software was expedited in record time at no additional cost. An issue I experienced w/ the software was responded to quickly and professionally.
Great job/experience with this company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-13

"I'm a complete computer incompetent. I bought the GPS for use in my new car at a much lower price than the cost of the factory instal.Needless to say, I had some serious problems getting the thing up and running. I contacted the seller,Joe Kee, and spent close to an hour on the phone with him and ended up as a very satisfied user. Thanks to his patience and polite understanding I couldn't be happier. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-10

"The service was great and Joe Kee was very helpful providing additional helpful tips on how to use the Mapopolis software.

Keep up the good work.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-09

"Ordered Holux GM-270 CF GPS card with Mapopolis Navigator North America software (online subscription) shipped via USPS 2-day Express. I got a fairly good deal ($249) that included external antenna, wallet to hold the card, a vent mount, and free shipping. Order arrived as promised with everything brand new in sealed boxes and detail instructions on how to operate. I got the code to download maps before the order arrived. So I had everything ready. The bundle works great with my iPaq 3955; tested out during a trip to Southern California on Memorial weekend. So I'm really happy with the service BuyGPSNow.com provided and I'll definitely come back if I need more toys for my PDA.

Kevin
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-09

"Notified me right away about a possible delay because of back order. They worked the problem out quickly and shipped the order as soon as possible and I received the item very quickly. Very personal support and help. Pleasure doing business with and would order from again if the need arises."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-09

"Enjoyed the delivery upgrade. Tracking of order on web is also important to me"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
N/A
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

5/5

2003-06-09

"I had absolutely no problems with this vendor. He contacted me via email and phone when the item I was purchasing became available."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-06

"There are several internet stores selling GPS equipments for PDAs, but I find this store, www.buygpsnow.com, very good in helping customers decide which GPS to buy. I sent them a few questions thru emails regarding which GPS to buy, and I always got a response within a few hours. It's quite amazing. Finally I placed an order on Friday, and they shipped the product on Saturday, and I had my GPS on Monday. The nicest thing is that they even include a very detail instruction as how to set up Mapopolis and the Holux 270 GPS I bought. This is a very friendly, knowledgeable internet store about GPS products. Highly recommended."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process