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Verified
5/5

2003-11-11

"The BuyGPSnow.com support staff (joe kee) provides outstanding support; way beyond the actual sale. Have always answered queries in a very timely manner. Highly, highly recommended."

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Verified
5/5

2003-11-09

"I purchased CF GPS system with Destinator software for our family trip to Colorado, Utah, Nevada and Arizona. After searching the net for reviews and prices, I still had a whole lot of questions. So I called BuyGPSnow.com and talked to the tech there. He was extremely helpful and not only answered my questions he also made recommendations based on what my use would be. I purchased the Destinator software and I have bought more items since then. Thanks to BuyGPSnow.com staff for you honest help and excellent service."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2003-11-07

"Very good service and fast shipping. Had a problem with one of the cables, support walked me through a fix, when that did not work, they sent me a replacement cable."

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Overall quality of the company
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Is committed to quality products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2003-11-06

"Joe Kee is the man! I'm very pleased with the the prompt service I was provided, and estactic about the professionalism of Joe and his team. Keep up the good work."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent

Verified
5/5

2003-11-06

"Quick response, prompt delivery, excellent products and ... most important .... competent help if needed!

I appreciate the service
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-23

"Just purchased a GPS system - Haicom 303MMF and Mapopolis navigator mapping software. Good price but even better with the 10% off sale. Recieved the GPS in one day. Had to call Joe Kee with a few learing questions. He promply returned my call and answered all my questions. Highly recommend buyGPSnow. Can't go wrong with their excellent service and good products."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-10-23

"It was a pleasure to deal with this company. I spoke personally with the Vice President with questions initially and with an exchange later on and he was extremely nice and responsive and helpful and made me feel at ease immediately. I wouldn't hesitate to purchase from this company again and I highly recommend them to anyone considering a purchase of this kind."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-10-23

"www.buyGPSnow.com has done a good job.
Joe Kee is very professional.
Before placing the order, I have sent 2 emails regarding my concern and I am happy to receive his reply within a day.
Once they confirmed my order, the parcel was shipped within the same day which I received it in 2 days, unbelievable fast for shipment sent to Canada. Also, thanks for you guys to provide assistance for the custom declaration.
In terms of service & efficiency, I will give you 99 scores.

Thank you,

Fred
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-09

"I am so glad my search engine for BuyGPSnow as Joe Kee took more time to discuss my needs and what would be best for me than anyone else ever would. Joe exceeded my expectations and I am very happy with my purchase of Destinator2. I also want to recognize extremley prompt servive and what a deal. I think Joe offers fantastic pricing. When I found the site I knew I had to buy and taking one on one with Joe just closed the deal. I tod him I needed it the next day and he overnighted it without over charging in postage as many companies do. Thanks Joe!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-10-07

"This company was a pleasure to deal with. All but one item I ordered was in stock, and I was notified promptly that the one item in my order would be back ordered. They offered to cancel the item if I couldn't wait. Shipment arrived on time. I liked them so much I placed a second order. There was a glitch processing my credit card. I called and they checked into the problem. They called back in 30 minutes and my order was completed. You only find our how good a company is when something goes wrong. These guys are great and they care about their customers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-10-01

"Great prices ... fast delivery ... very responsive to post-delivery questions and product support. This was a GREAT buying experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-09-30

"I bought Routis navigation system. Software was shipped the same day. I ordered software 1 week before release of the new version. Joe was very helpful on obtaining free upgrade. He shipped new version of the software in the same day without additional charge.
I highly recommend this company and will order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-09-29

"I highly recommend BuyGPSnow.com as one of the most helpful and efficient companies I have purchased from. Before purchase of the Destinator 2 package I had many questions regarding the system and the Australian maps. Joe Kee is extremely helpful and knowledgeable, always responding very quickly to email questions. He helped me choose the Destinator system which I have been very impressed with. The Australian maps seem very accurate and route generation is good. As with all nav systems sometimes the routes are a little strange, but the automatic recalculation function fixes that up mostly. It will always get you to the your destination. To Australian buyers: Joe's service and advice has been great, mapping is finally available for us Downunder, shipping - only 5 days, excellent set up instructions provided, plus prices are significantly better than anything I have seen here, even allowing for exchange rates. You can't go wrong dealing with this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
N/A
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-09-28

"Could not ask for better service!!!!
I had a question and received a respose in a few hours!!!!
Placed my order and I received it super fast.


Awesome!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-09-27

"Excellent company. Fast delivery to the eastern coast. Great pricing. Will do business again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability