ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2015-05-12

"They have gone out of business. Any attempt to contact them is futile. Phone is not in service, and emails don't bounce but are never replied to. I purchased a Mint floor cleaning robot with 3 year warranty through them, and when they were in business, they did replace it within the warranty. It failed again under the buyhappier.com warranty but they refuse to respond to any communication. Their website redirects to an Amazon storefront, and I contacted Amazon about their shenanigans and refusal to respond but even Amazon will not shut down their store front. I will be contacting my credit card company for a refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-03-30

"Same thing as the last reviewer. I have a broken product that was suppose to be covered by an extended warranty. Now I have a broken promise from buyhappier. Beware! Buyhappier still has an Amazon store but buyhappier.com is gone. I have no way to contact them. Tried twitter with no response. I'm going to file a complaint with amazon even though I bought it from buyhappier.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-01-27

"Do NOT purchase anything from this company!

I have contacted them several times because my defective item (for which I paid $250) is still under warranty. They have ignored all my communications. At this point, I've got to assume that they're dodging their responsibility.

Do not assume that any purchase from Buy Happier will get you a working product, or that they will honor their own warranty for any of their merchandise.

AVOID!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2014-01-24

"compre en linea y fue exelente "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-08-27

"Dear Sir or Madam, I am writing about Valery Tsygenbard, Marketplace Account Manager, regarding Customer Order Issue BBY01-600052014215. I had placed an order for a humidifier on 16 April 2013 and immediately had changed my mind and contacted Best Buy and Buy Happier immediately requesting the cancel. I had received an email confirmation that my order had been canceled. However, my account had been billed. When I had tried to reach out to Buy Happier regarding this billing issue, they referred me to Best Buy. When I called Best Buy, I was referrdt to Buy Happier. It was highly stressful and frustrating. I had the good fortune of Valery Tsygenbard, Marketplace Account Manager, reaching out to me and proactively reaching out to Best Buy billing and following up with me to confirm that the charge on my account had been eliminated. Valery has been an absolute star member of your staff and all of her above-and-beyond efforts have been so appreciated. All of my five-star ratings below refer specifically and only to Valery. She single-handedly has turned around my feelings towards Buy Happier and for that she deserves a promotion. I hope this feedback gives her the recognition she so well-deserves. Thank you. Kindest regards, Genine Barnett"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-09

"Thank you Erika, all arrived today and working wonderfully.
How nice to get someone who can answer the question in plain English.
I will be buying from you again! :)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-06

"Fantastic service. All my queries were responded to within a couple of days; and return shipping fees for a defective product was gladly offered from Australia; with assurances that if the replacement product was also defective, then a similar service would be provided. VERY impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-05-02

"Hi I heard so meny positive things about buy happier wich made me trust them and it was a great deal they have the best customer survice and they ship really fast love them Hi poonam best customer survice ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-25

"Unbelievable helpful customer service rep, April, was able to facilitate my request in a manner of minutes! I would definitely use their service again. April made me Happier!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-10

"I had a problem with my IRobot vacuum that I purchased from
Buy Happy. I called buy happy and spoke with Adam. He helped me connect with the manufacturer
and stayed on the line to make sure all my problems were addressed. The manufacturer tried to pass off the warrantee on buy happy. Adam made sure they sent the parts I needed and that they would be on time.
Thanks so much for all your help
Marcy Riley
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2013-04-01

"I purchased a Dyson DC35 Digital Slim Cordless Vacuum Cleaner [Recertified].The unit had More dings and scratches than I had anticipated.The Battery is also on its last leg. We are lucky to get 4 minutes of operation on a full charge.I haven't contacted Buy Happier yet, but will soon after having a some time to use the unit.My satisfaction would also be increased if they furnish a new battery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-01

"I ordered a Shark vacuum from Buy Happier a few weeks prior to this order for my neighbor who has a second home in Florida. It arrived within a few short days but at some point a piece broke off of the hose. Buy Happier quickly sent her the replacement piece without any problem. My friend decided she wanted me to get another one for her northern home (she is older does not own a computer). She had a 15% off coupon, but it would not work. Once I ordered the 2nd vacuum and sent them a picture of the receipt, they quickly refunded the money. This company by far had the best price for the item. They ship quickly, they resolved two issues quickly, they simply have integrity. Erika Lee was a wonderful representative for the company as she handled our needs perfectly. I highly recommend purchasing from Buy Happier. You will be happier for doing it, pun intended."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-27

"This was my first purchase through BuyHappier, and it succeeds in earning its name!! The site was easy to navigate, and I found in several cases that the pricing was even better than Amazon. I called to ask about delivery and Adam was exceedingly easy to deal with and very helpful. It is a breath of fresh air to buy from a company that puts a High Regard for Customer Satisfaction. It is employees like Adam that make you want to return and buy other things with confidence that everything is going to be taken care of with your order. I also appreciate the 3 year warranty offered on my Rotisserie, when the manufacturer only offers 6 months....Bravo BuyHappier....you have made me a return customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-27

"Thanks to BuyHappier and Poonam for Mint 4200!
It is wonderful!
The package was good, all documents was in box. Value cost was as I paid. So all was great!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-12

"I bought the wrong item. I called and had the pleasure of being helped by Adam Smith. Adam was very knowledgeable about what I, and most importantly, he needed to do. It was a pleasure to speak with him. He handled the matter efficiently and I was able to get an RA and a mailing label quickly. He made sure I received everything I needed. Would shop again in a jiffy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges