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Verified
4/5

2011-10-08

"Our delivery never shipped but with the help of Jin Lee a customer service representative our order was shipped and we love our product! Two weeks passed before I had called to check on the order. Our money had been removed from the account the day following our order being placed. The end result we got our product shipped and received it with 3 days! "

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Verified
5/5

2011-10-07

"I ordered a Shark NV356 vacuum from Buy Happier via Amazon,there was a problem with shipping (Amazon),but,Sheena at Buy Happier,straightened it out very quickly.I now Buy Happier,the Shark is also an awsome vacuum.Great job Sheena,and Buy Happier!!"

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Verified
5/5

2011-10-07

"This guys are really cool, and would do anything to win your custom. Their customer service is second to none! Great and relaxed way to do business with!!! 5*"

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Verified
5/5

2011-10-06

"Best customer service experience ever! Will definitely bookmark buyhappier.com for all future needs!"

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Verified
5/5

2011-10-05

"My experience with buyhappier has been nothing short of fantastic. The item was delivered quickly and at a great price. Despite encountering some issues with the device the buyhappier support team (Jin Lee) has been incredibly helpful - easily the best experience I've had with an online store and their support yet!"

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Verified
5/5

2011-10-04

"Actually this is my shopping experience at buyhappier.com, I will definitely say it is a very very happy shopping experience. I ordered the Casio TRYX at its original price $249 on Oct.1, and later on Oct.3 they offered a promotion which is $50 off the original price. I contact the customer service, and they told me they can reduce the price down to $199 for my order, and refund it to me. It was so nice of you!!!! I also met some problems when purchasing my dream Casio TRYX camera,the customer representative Jin Lee provided me the fastest assistance with solving it!!!!! I really appreciate it! Strongly recommended!!!! Good website with excellent customer service!!!!"

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Verified
4/5

2011-10-03

"I found Buy Happier to have very good prices compared to other sites and excellent customer service. They replied to my emails quickly and were very helpful. I would definitly purchase from this vender in the future. My only complaint would be the rather high return cost when they pay for the return. I would strongly suggest that if you must return an item to not use the prepaid label and return it at your own cost."

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Verified
4/5

2011-09-29

"I was well served by Ms. April Macias"

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Verified
5/5

2011-09-28

"Sheena Rose is a very professional and knowledgeable agent She is enthusiastic about the products, yet she listened to what my needs and concerns were. She answered every question and followed up with information on some of the other products we discussed. I will definitely check with Buy Happier first when shopping for future needs and would be very pleased to have Sheena walk me through the process."

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Verified
5/5

2011-09-27

"I ordered an iron for over $200 which they did not ship cause they couldn't verify my credit card since it was an overseas one. Upon sending them a snapshot of my visa statement showing that their account had been credit with the full amount, the next day I recevied the tracking number for my shipment.
Did not expect their response to be so quick. Very statisfied.
"

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Verified
5/5

2011-09-24

"I am an avid Amazon Prime shopper, and came across Buy Happier by accident while trying to research some of the aspects of a product (they turned out to be a seller of the same product on Amazon also...so maybe that's how I ended up on the site...from a review link?). I couldn't find answers to my questions anywhere, and saw a 'Live Chat' box on BH (generally useless most sites). My chat service agent, April M., took some time and was unable to find the info I needed within her product specs, so offered to call the company direct and email me back within a short, specified period. She was able to get answers for all of my questions, and furnished even more pertinent information for my consideration. I have to say, not only was I extremely pleased, I was actually stunned by the service. As I think most people will agree, Customer Service is almost non-existent nowadays...especially knowledgeable and helpful Customer Service (I frequently feel like I know more than the people I've called). It seems the first cutback companies make is in service. I am a loyal repeat shopper, so almost felt guilty not buying on Amazon, but BH service was so exemplary, that it needed to be rewarded with the sale. I have since read 'About the Company' on their link on Amazon, and it indicates that exact purpose in their work ethic...to provide service and a pleasant shopping experience (hence the name!). I would HIGHLY recommend shopping with BH.
"

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Verified
5/5

2011-09-22

"Outstanding, your rep Ms Angela Stinson, was professional, knowledgeable about the product, and above all has an incredible personality. It was a real pleasure to deal with someone like her. If all of your rep's are trained like her, you have got a customer service gold mine. "

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Verified
4/5

2011-09-21

"I didn't understand where the items I ordered were, so I contacted Woojin Lee who was very helpful explaining everything to me, and now that my items are on the way, BuyHappier.com did make me feel happy. Thanks to Woojin for a real good service! Gabriel from Denmark"

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Verified
5/5

2011-09-21

"After a little confusion about an order unprocessed, Sheena helped me place my order again and was most helpful!
I would buy from Buy Happier again!
"

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Verified
5/5

2011-09-21

"I was having trouble getting a verification on my order for a Dyson 25. Sheena was more than happy to help me out, there was a mix up on my email address. She vwas very polite and helpfull. thank you so much"

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