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Verified
5/5

2010-12-13

"BuyHappier.com really went out of their way to make sure I was truly happy with my purchase. I ordered a video camera on Cyber Monday and 5 days later received an email stating it was sold out. They gave me a code to receive $25.00 off my next purchase. I went back online, saw that the camera I wanted was back on the site with a ship date of the following day. So I reordered thinking they were back in stock. I called 2 days later and spoke with Valery. She was so kind, gracious, and respectful to me. The camera was not in stock as listed online, but she worked her magic and got me the camera I wanted at a discounted price drop shipped to me. I received it this weekend and couldn't be happier. It is a Christmas present for my 11 year old autistic son and he will be thrilled come Christmas morning thanks to Valery and all the little elves at BuyHappier.com. Thank you so much for all you did for me and I will be singing your praises this holiday season to anyone who will listen!! Merry Christmas to you all! You deserve it!!!!!"

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Verified
5/5

2010-11-11

"Purchasing from Buy Happier was a pleasant experience. Their camera selection was superb and the prices were unbeatable. When I had a question on my order, Valery Tsygenbard was perhaps the friendliest, most knowledgeable and enthusiastic customer service representative I have every dealt with.I recommend Buy Happier to anyone who is looking for a "happy buying experience.""

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Verified
5/5

2010-11-10

"Item shipped promptly, free ground shipping, but arrived with defect. Buy Happier rep "Nick" was professional and polite- resolved the problem quickly and to my satisfaction. This company is dedicated to customer satisfaction. There's lots of competition- but it's how you resolve problems that counts- and this company lives up to their talk. I would buy from Buy Happier again and recommend them to anyone."

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Verified
5/5

2010-11-10

"Customer service is really great here. Having been in customer service myself for over thirty years, it was refreshing to deal with true professionals. Thank you to the Buy Happier crew."

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Verified
5/5

2010-11-09

"My inital experience with BuyHappier was really refreshing. I had to purchase a gift for my husband for his Birthday. The GPS that I picked out was supposed to ship that day and I paid the extra postage for 2nd day air. For whatever reason, it didn't make that shipment. I contacted Customer Service and Rep Nick replied very quickly apologizing for the error and shipped out my order Next Day Air at no extra charge! The order came in on time for my Husband's Birthday! Thanks Nick!

Unfortunately my husband received 2 GPS units so I had to return the one I purchased, BUT my husband was wanting a new digital camera and picked one out and when I checked BuyHappier website, they had the model he wanted. I spoke with Nick again, and he promptly took care of my situation. After that, I spoke with Angela who offered for me to keep the GPS for a Christmas present at a considerable discount and she would credit the difference to my credit card. This experience was well worth my time. I work for the State of Florida and I have never had such an enjoyable customer service experience!

Thanks Nick and Angela!
"

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Verified
5/5

2010-11-06

"Although I haven't yet received my merchandise I was contacted by an associate to thank me for my purchase and assure me that it was being mailed out and if I had any questions or concerns now or after receiving to please call. The associate was friendly, personable and witty. I will definately will shop at 'Buy Happier'.

Carl Hillman, Casa Grande, AZ
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Verified
5/5

2010-11-06

"It was my first purchasing a product on buyhappier.com, and it was a great experience.
The product prices are very competitive, but besides that buyhappier also offered me 3 year warranty (for no additional charge). I made my purchase by phone, and the customer service representative, Angela S (Ext: 235), provided exceptional service. Besides the product which i received today (3 days after i made the order), Angela's overall knowledge and kindness was a great satisfaction to me. Because of her and the quality of the product I will make sure to order again from buyhappier.com as well as refer my friends to this great retailer, which I was unaware of till last week.
I truly appreciate the great product and the exceptional service I received.
"

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Verified
4/5

2010-11-04

"The customer service was very nice, and concerned that I got the product that I wanted at the exact specifications that I wanted it. My only problem was with the shipping time. Although, the vacuum is taking a bit longer than it really should have to ship, I still think this is a good company, and I would recommend people buy from them for certain.

Angela you were a great help, you followed up with a phone call, and dealt with the part of my order that had not yet shipped making sure the specifications were correct before you upgraded me to free overnight shipping as soon as I alerted you to the fact that it had been just over a week since my order was placed, and that my friends is how customer service should be handled, thank you Be Happier, thank you, Angela!
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Verified
4/5

2010-11-04

"I placed an order for a stainless steel cookware set, and I needed to call customer service concerning my order/shipping time, I spoke with Angela Stinson in the customer service department, and she was very helpful and fast in answering all of my questions. I have not received my order yet, but if all goes well I hope to shop with Buyhappier.com again!!!

Thanks Angela

Duane J
Michigan
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Verified
5/5

2010-10-30

"I purchased a Shark Vac-then-Steam machine from Amazon. Buy Happier fulfilled the order. Normally, when I go through another store other than Amazon and receive a defective unit, I face one problem after another. I was pleasantly surprised to find this wasn't the case with Buy Happier.

First of all, both individuals I spoke with (especially Nick) were very helpful (another plus - they didn't have a huge menu of calling options). Nick was personable, told me what I could expect, and then delivered.

What more could you ask for?

So, for the company - a five star rating. For the service - five stars. And for being so nice to deal with - another five stars.

Thank you!

Karen Ranney
"

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Verified
5/5

2010-10-28

"It was overall excellent transaction.
Vendor did make a wrong shipment to me but readily rectified and dispatch me correct one.
I was met with good and courteous response and customer service; as they acknowledged the issue correctly and helped me with best of their abilities.
Overall I am happy customer and I will love to shop with them again.

Thanks Nick for all the help :-)

-DK
"

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Verified
5/5

2010-10-27

"I was very pleased with next day air shipping & the service in general--I'm now "buy happier" myself. I really give buyhappier.com my highest recommendations!"

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Verified
5/5

2010-10-27

"I have not recieved my vac then steam as of yet but your nice service person nick reasures me it will be here soon and once I get it it will get plenty of use I own 5 cats 2 dogs and sweeping don't cut it and my flip it flipped out let alone you vacume then use the cleaning wet side and the dirt and water collector gets nasty on it with the vac then steam I am hopeing to keep up pet hair and have the steam help me keep any flea infestations down and I plan to use it on my bed to help with that as well untill I can aford a hand held steamer big for one item"

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Verified
5/5

2010-10-27

"I was able to buy my refurbished Roomba 560 at a lower price than other websites plus it came with a 3 year warranty. No one else offered such a good deal. Also, customer support has been wonderful. I even received a personal note in the mail thanking me for my purchase. I have really enjoyed my purchase and my buying experience with Buy Happier. The name says it all."

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Verified
5/5

2010-10-19

"The entire shopping process was easy and convenient. The sales representative was friendly and helpful. And the deal was terrific! I would definitely recommend Buy Happier to my friends!"

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