"Due to a fed ex problem I didn’t get my retainers. The people at Byte fixed everything and sent me new ones, on a very timely bases. I’m so glad I chose byte over the other straighteners out there . They have wonderful costumer services! Thank you Byte! "
"I’ve had a great experience working with Byte so far. Everything from ordering the impression kit & payment to receiving my aligners has been a piece of cake. The customer service is excellent. I’m on week 3 of my aligners and all is going well. The kit comes in nice packaging too!"
“Hi there, we are so happy to hear that your experience has been great! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We are happy to hear that your treatment is going well. If you ever have any questions, our customer care team is available for support! ”
"So far so good. 1/3 of the way there. Excited about the final result. "
“We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!”
"The team is very attentive and prompt with replies! Very good customer service. The product is reasonably priced and overall I am happy with my purchase from Byte!"
“Hey there, we love to hear that you are happy with your purchase! We do what we can to ensure that you are feeling supported throughout your smile journey. We hope you’ll share your results with us! ”
"The process was so smooth from the initial kit purchase, to the impressions and the treatment plan. My aligners are currently being made and I cannot wait to start!"
“We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We can’t wait for your treatment to start! We are so excited to see your final results. ”
"From start they were very helpful and quick in responding back to any questions and concerns. I just received my aligners and can’t wait to see my end result so far they feel very comfortable and fit very well talking isn’t so bad however everyone is different. Great product and customer service. Will definitely reffer !!"
“Hi there, thank you for reviewing your experience. We can’t wait to see your results either, we hope you’ll share them with us! Don’t forget we also have an awesome referral program”
"So far this has been amazing. Excellent communication, easy to understand instructions for the impressions, and prompt service. Highly recommend. "
“We are so happy to hear how great your experience has been! We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. We hope you'll share some result photos with us!”
"I have never had to wait on hold to speak to someone. I have my own care specialist who takes care of everything for me. She is amazing!! And super fast shipping. "
“We are so happy to hear that your care specialist has taken such great care of you. We always want to make sure you are feeling supported throughout your Byte journey. We appreciate you taking the time to review your experience. ”
"Fast, easy, and great customer service. Lots of options for payments too!"
“Thank you for your feedback! We believe that everyone deserves to have the smile of their dreams, which is why we do what we can to provide an affordable option with payment plans that fit your lifestyle. If you ever have any questions, our customer care team is always happy to help! ”
"My journey with Byte so far has been amazing. I’m waiting to receive my aligners now and cannot wait for my new smile. My Byte advisor has been with me the whole way. Checking in on me and keeping me constantly informed on progress and important information. They worked with my insurance and had excellent payment options too. The one thing I really love about Byte is that they are open, honest and transparent which is hard to find these days. I highly recommend if you have been thinking about an easy way to straighten your teeth at home."
“Thank you for taking the time to review your experience! You are investing a lot of time, effort, and money, and it is important to us to always be transparent with our customers. We are happy to hear that you have received status updates regularly. We can't wait for your treatment to get started! We hope you'll share your beautiful new smile with us”
"The experience so far has been great. I don't have my aligners yet but it's been easy to take the impressions and order. "
“Thanks for sharing your experience so far! We cannot wait for you to start your aligner journey. If you ever have any questions, send us an email at support@byteme.com our customer care team is always ready to help.”
"Byte is not only cheaper than other teeth aligning companies, but the customer service is great and it whitens and straightens my teeth fast!"
“Thank you for your feedback! Happy to have you as part of our byte family :)”
"From the moment I received my Byte kit, I knew it was going to be way easier than I thought! The tools and resources Byte provided were very helpful including the video, pictures and instructions on how to create the impressions for my aligners. My Byte advisor, AJ, was very helpful answering many questions and was very responsive to messages! 10/10 would recommend! "
“We are so happy to hear that this process has been so easy for you and that our resources were helpful. Our team tries to make every Byte journey as smooth as possible. We're so glad AJ was able to answer all your questions. Can't wait to see your smile at the end of your treatment!”
"The customer service has been absolutely excellent. The staff continues to be very available, engaged/present, and demonstrate great follow-through. Even with delays or issues the staff continues to be upfront/honest and updates on the status regularly. "
“Our team is here to support you every step of the way! We want to make sure our customers have all the information and know exactly what is happening at every point during their treatment. We're so happy to hear that you have had such a positive experience. Thanks for sharing :)”
"Great customer service, listened to what I wanted and quick turnaround in the product."
“Thank you for your feedback! Happy to have you a part of our byte family :)”
A rep from byte, ByteIC, has responded:
“Hi there! We are so happy to hear that we were able to get everything resolved for you. From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you, every step of the way.”