"My experience was great from the start, seemed like a very caring company. I received my kit promptly, it was easy with instructions both to read and videos to watch. Once I sent in my kit for them to review it was non stop great communication from their team. You have several ways to communicate so whichever is best for you. I had to make sure my finances were properly in order and they were patient and weren’t pushy and were right there when I was ready. It was all so easy and they seem very trustworthy. Really enjoying my experience thus far."
"So far so good. Customer service has been get without being pushy. "
“Happy to hear things have been going well so far. Our customer care team is always ready to help whenever you need assistance! We cannot wait to see your progress throughout the rest of your treatment :)”
"The customer service has been great. Constant communication, very helpful, knowledgeable, and friendly. The aligners are amazing. The HyperByte is probably the best thing about byte. It’s very innovative and eases the pain of changing your aligners."
“We do what we can to make the byte process as smooth as possible, from the moment you complete your impressions to the day you receive your retainers. Our customer care team is dedicated to making sure you have a support system whenever you need assistance. We hope you'll share some result photos with us!”
"From the START my Byte advisor has been such a helpful and caring person and he truly has my best interest at heart; also he has been more than happy to answer any questions I ask and has offered sound advise. He even blessed me with a free $100 coupon code. Overall the advisors are just amazing humans that are selfless and just want to help you achieve your dream smile. I am so excited to start my treatment that I don't think I can wait the whole month to get my aligners haha :) The fact that the process is so much faster compared to all the other competitors is a huge bonus and is honestly the reason why I purchased Byte. The whole website interactions are very well put together yet simple and very informative. I love it and cant wait to start!!
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“Our Byte advisors are the best! Their goal really is to help you get that dream smile! We are so excited for your to start your Byte journey and cannot wait to see your progress :) Welcome to the Byte family!”
"The staff was beyond helpful throughout this entire process! I got very quick responses from the staff and the impression kit came to my house extremely quick. I’m waiting to receive my aligners now but I am excited for my journey to a more beautiful smile!! "
“Hi Brooke! Woohoo! We are so excited that you chose Byte to go on this smile journey with you. Our team is so excited to see your progress and is here every step of the way to answer any questions you may have. We are just a message away at support@byteme.com! Can't wait to see your final results ”
"I've had such a great experience with byte so far and i'm excited to continue!!"
“Yay! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ”
"I’m pretty excited to start my new journey with Byte! Personally I didn’t really care about having straighter teeth till I talked with my dentist. He mentioned having straighter teeth can help make flossing and brushing easier for healthier teeth.
With that idea in mind I did my research and came across Byte.
I ordered the impression with a killer deal of $20.21 instead of the original price of $95. I got my impression in a timely matter. The kit came with easy to follow instructions. Byte also has easy videos on their site as a guidance to help with making impression correctly. I sent mine in with their prepaid shipment box that comes with the kit. A little after sending my Impression kit I received an email from a byte advisor Michele letting my know they’ve received my impressions. She kindly informed that she double checked on my impressions being approved and offered to answer any questions I may have as well a variety of payment options I could utilize to get started on the next steps to get my aligners. Can’t wait for my journey to begin!"
“Wow! Thank you so much for sharing your experience and for such a thoughtful review. We are so excited to hear that you chose Byte to guide you through your smile transformation. We cannot wait to get you to the final steps and are committed to getting you a smile that you love! The support does not stop here so do not hesitate to reach out with any further questions you may have. Let's get that final smile :) ”
"So far, I'm pleased. Customer service is great."
“Hey Debi! That is so awesome to hear. We want our customer's experience at Byte to be as seamless, stress-free, and fun as possible, so we are so happy to hear about your great experience! Let’s get you that final smile. Thank you for the awesome review. ”
"My experience was awesome! Liv and Lindsey helped me through the whole process from the impression process to the payment process. When the first trays didn’t fit right, Liv quickly sent me more. I was disappointed they don’t make them more narrow for a smaller mouth. They only make them shorter. But Liv encouraged me to try them anyway and explained that as long as I got a good impression of the front half of my teeth, that they might be able to use them, and they did! Lindsey was very helpful with if I was going to go with the 22 hour aligners or the 10 hour. She also helped me a lot through the payment process and made sure they started manufacturing them immediately!"
“Wow, Gwyneth! Thank you for sharing your experience and for such a thoughtful review. Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Let's get you that awesome smile. :)”
"I was pleasantly surprised with how easy the process was to get a great smile. From the time of get my impression kit to actually ordering alingers was a breeze. "
“Hey Sara! We are so happy to hear this. Our team is here to make your treatment as seamless as possible all while supporting you in getting a smile that you love. The support does not end here, so do not hesitate to reach out with any questions you may have. Thanks for an awesome review!”
"This review is based on my initial experience, I’m roughly 4-6 weeks away from getting my aligners. So far this experience has been fantastic. My advisor, AJ, was super helpful during the process and sounded super eager to assist me in any way possible. He would send me an email and text which was always fantastic as I don’t keep a close eye on my email. I’m super excited to start this process and I spoke to a few people at Byte who were excited for me. I’ve been super self conscious about my smile for years now and will finally have them corrected in only 21 weeks! So far, amazing experience. I’ve read reviews in the past that sounded not so great and after breaking them down, it was because they didn’t read everything - what the prices are and procedures. Always make sure to read, but the advisor had no problem answering any questions I had as openly as possible."
“Hi Brittany! :) We are so happy to hear about your awesome experience already and are beyond excited that you chose Byte to guide you through your smile journey. The support does not stop here! Our team is committed to getting you a smile you love, so we will be here every step of the way. Don't hesitate to reach out with any questions you have. Happy to have you in our Byte fam! Thanks for the awesome review.”
"Customer service and my Byte advisor have been so responsive and helpful! The process has been incredibly smooth. I can’t wait to receive my aligners and get started on improving my smile!"
“Hey Nikoleta! We are so happy to hear that your advisor was able to start your Byte journey off in such an amazing way. We are so excited to be on this journey with you and can't wait to get started. Thanks for the awesome review, let's get you that final smile!”
"Byte is absolutely fantastic! I have never worked with a company in getting something so important without actually being in person and they made this experience GREAT! My advisor was amazing throughout the entire process and everything was seriously so simple and easy. Shipping was always fast! I highly recommended them to anyone looking to perfect their smile."
“Hi Kara! Our care team does just that- we CARE! We want to make sure the experience is as seamless as possible, and we're thrilled to hear your Byte adviser was able to do just that. It's just a taste of what care with Byte is like. We cannot wait to get you a smile that you love. Thanks for the awesome review, we are so happy to be on this smile journey with you!”
"I just started my treatment plan, and I expect amazing results. So far, my experience has been great and their "Byte Advisors" have been very responsive at answering any questions I have had. Byte offered me a free bottle of cleaner/whitener for posting a review. They did NOT, however, require a 5-star review.
I am excited to see the results, and the cost has been much lower than competing services."
“Woohoo! Thanks so much for this awesome review :) We are excited you love Byte and cannot wait to get you to your final smile. Our entire team is here for you every step of the way so do not hesitate to reach out with any further questions. Happy to have you in our Byte fam.”
"I was very nervous to finally address my dental problems (crowding etc.) but the byte team have been so supportive & lovely, making the experience very positive! I’m excited to officially begin treatment! I highly recommend byte to everybody wanting to correct their smiles in a stress-free way. "
“Yay! We know it's only the beginning but we are so excited to see all of your progress and are happy that you chose Byte to guide you through your smile transformation. Our team is always here to answer your questions, hype you up, and get you the updates you need so do not hesitate to reach out ”
A rep from byte, ByteIC, has responded:
“Thank you so much for taking the time to share your experience. We really appreciate it! From the moment you purchase your impressions to the moment you get your retainers, our care team is there for you every step of the way. ”