"Nikki and Brittney were amazing to work with. They both worked with me to understand byte and how long treatment would take. I am so excited to start this new journey! "
"The customer service experience was professional, and humane."
"Amazing customer service. My advisors has been nothing but helpful in every step of the process. I am very excited to start and I’m happy to be part of the byteFamily"
"My Byte adviser responded quickly, was friendly, and very helpful throughout the process. "
"So I started with Byte in July 2020 and I chose the nighttime only option based on the fact it was only going to take 19 weeks.
I followed their instructions to a T and did everything I was supposed to. Around the 12-13 week mark I started getting nervous that my teeth weren’t looking as close to being complete as they should be and one tooth in particular was more crooked. Then a week or so later someone finally checked in with me for the first time. He asked how it was going and I shared my concerns. He asked for photos. Then they ended up sending me a new impression kit. In the mean time I was told not to switch aligners. Now, I have lost a month during this whole process and today I received my new set of aligners. THERE ARE 15 WEEKS IN THIS NEW SET!!!! Are you kidding me???? This is going to take double the time I was quoted assuming everything goes ok this time! I NEVER would have done this knowing up front it would be that long. I am so frustrated and disappointed. $2100 and now I am stuck in this debacle of a situation."
"I'm waiting to start my journey to a new smile"
"I have had a great experience so far with Byte, their customer service is great! I am excited to start my journey to straight teeth!"
"After having a bad experience with a different aligner company, I did extensive research and decided to give Byte a try. The company has excellent reviews with the better business bureau and good customer reviews so I figured I could trust using them for my aligners. Shortly after placing my order my aligners arrived and my teeth look so much better already. The customer support has been excellent and the whole process has been very easy. I would definitely recommend Byte to anyone looking for teeth aligners!"
"My advisor has been great! Open about everything! I get my treatment in a few weeks and I’m beyond ready! So far I really trust them everything looks good with my treatment plan and they give you full support throughout and answer every question you have. "
"It was very easy to sign up and find information. It is a great price compared to braces and their competitors. Everyone throughout the process was very thorough and helpful. You get a personal advisor that walks you through everything and answers any questions. I will be recommended byte to friends and family. "
"Byte has been very responsive and super helpful. I received a 3D rendition of what my final smile would look like and my retainers showed up within 2 weeks"
"The Byte experience has been seamless so far. They sent the impression kit right away and a Byte advisor reaches out and keeps you updated along the journey. I highly recommend them."
"The process can be a little intimidating at first but Byte provides easy to follow instructions and a rep contacts you right away. I would recommend this to anyone! "
"Great experience so far. The moulds were a little hard to do and I failed my first lot but Byte were quick to send me free replacements. Brilliant customer service so far."
"The specialists have done an amazing job of making me feel confident about my decision to begin my smile journey with byte and made the process easy along the way ! "