"I just started and customer service is great and everything is explained to easily follow "

"Everything was explained in easy terms and I had all my questions answered straight away with the team ready to answer more. "

"I have been using Byte for 7 weeks now and am just under halfway! I was SOOO nervous at first and am a huge skeptic when trying any new product or service. So far it has been far beyond my expectations in quality. When I purchased my impression kit I was assigned an advisor who helped me through the process via text message. When I needed something right away, I was able to call customer service and they were amazing every time. I got the Byte at night aligner trays and I highly recommend them. They are so non-invasive to my daily routine, which was very important to me. Also, you can not beat the price value for what you get vs other companies. I can't wait to see my end results."

"Awesome customer service! Top notch orthodontist available to talk about byte plan. All around it’s been a great experience thus far! Cant wait to start my journey with the byte team. No dentist appointment needed with an affordable price to get you started on a path to a straighter smile. Shipping was fast I received my impression kit and got my mapped plan within a few days!"

"Since starting with byte I have had nothing but positive experiences. My byte advisor Natasha was so informative and helped me out with any questions I had, guided me through my treatment plan and made sure I was confident with everything before proceeding. Waiting on my kit to come in the mail to start my treatment and I couldn’t be happier! "

"Byte has been amazing! I was assigned a byte advisor when I ordered my impressions and it had been smoothie sailing! She helped me with questions, has just checked in to see how it was going, and helped me find the best financing option for me. So glad I got started with byte! "

"I am getting my Invisible Nighttime Aligners all by mail - with BytePay payment plan $99/mo. I am looking forward to a better smile in just about 16 weeks! "

"My daughter has been wanting to correct her smile for a while. We do not have dental insurance so we had been saving for traditional braces. Then COVID happened and we needed that saved money to help us as my husband’s work was affected. In addition, my daughter has a busy schedule between school and highly competitive sports and I knew finding time in her schedule would be a challenge. About a month ago I decided to look into online aligners and read many reviews. Byte received a lot of praise, especially for their customer service and quality. So far in our experience everyone at Byte has been great. The convenience of making the impressions at home (with great online video guidance) was great. Once we sent back the impressions our customer care representative reached out and told us what to expect. We also received assistance with the different payment options which made this possible for us to buy. The fact the aligners will come to our door and appointments with the orthodontist will be virtual fit into our busy schedule. We are looking forward to seeing the transformation with our daughter’s smile in the coming months!"

"Customer service was wonderful, easy to complete the molding process, and I love how they have a digital map of your treatment plan. I can’t wait to see the results! "

"My Byte experience has been amazing. The plans and prices are the best! Your Clinical advisor will guid you through the process and make everything smooth and easy. I look forward to my smile journey with BYTE."

"The team at byte have been great to work with, easy to understand when explaining the steps and quick in their service. "

"I decided to work with this company because of the price point, but also due to the customer service. They were available for every step of the way, even when I didn't ask for it. I liked knowing they received my impression kit, since I was worried about my own ortho skills. It turns out I'm a ortho impression kit pro! My aligners are being sent to production, and I'm excited to update this review as my treatment continues. As of right now they have been extremely helpful and I'm excited to be ALIGNED lol. "

"It was fast shipping for my impressions and I got my plan within 2 days of them receiving my impressions. The customer service was very helpful and I got a really great deal! I’m excited to start my byte journey!"

"I was deciding which aligner company I was going to use (there are other options just as cheap) and Byte emailed and texted me daily for a week trying to get my business. It's the only reason I decided to go with them because I knew I'd have questions doing at home aligners so I wanted a reliable company.I got my aligners and the first issue was that the bottom left hand side of the aligner had a huge gap between my gums and my teeth, I could stick my tongue under it.I emailed the Byte rep about it, no answer. I emailed another Byte rep about it, no answer.A week goes by.I email the Byte help address, their policy is that they will get back to you in less than 48 hours. It's been 48 hours, still no answer, delaying the process of fixing my teeth further.
Do NOT go with Byte. Once they have your money they will not help any further. "

"The customer support has been amazing clarifying everything and keeping in touch and also answering all of my questions. As my aligners are currently being made I cannot say anything about them yet, but as soon as my experience is over I am definitely going to update my review. "