ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.69/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.49/5
Customer service:
4.55/5
Return/Replacement policy:
4.31/5
Featured Review


Verified
5/5

2017-01-30

Perfect

"Great, just as we anticipated!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-30

James saves the day...again!

"Everytime I have an issue with the camera in our shop, James Haldas fixes it for me. It does not matter if the problem is small & easy or big and complicated, All I have to do is ask & James is prompt with the repair. When it comes to our camera needs CCTV Camera Pros is who I will use and James Haldas is my go to IT support repair man.

Thank you,
Amanda Brenot
Powell Sanitation & Construction
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-30

"Have not used the items purchased. Order was placed by PO so there was no interaction on my part with staff from CCTV. However, I am satisfied with the price, quality and the shipping of the order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-30

Great Customer Service

"Quality Parts
Fair Price
Has always had the item we needed in stock
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-27

BNC Order

"We are very pleased with both the quality of our order and the timely manner with which it was received. We are impressed by the follow up emails. We call that "service after the sale" and will definitely be doing business with CCTV Camera Pros again. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-25

Great customers service, great products.

"It is always feels good to do business with folks who care. Great product and fast shipping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-23

Great service from CCTV Camera Pros

"I am a new customer and called in with some general questions about a new surveillance DVR. Carlos answered the phone. He was very knowledgeable. Also answered all my questions. No pressure. No bait and switch. He reviewed the DVR's and camera options with me. I liked the in-house software and hardware options. Also the tech support and warranties offered were important to me. I ordered a new DVR today and will consider cameras later.

Great job Carlos!

George
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-23

Just what we needed

"The camera brackets we ordered fit with one modification, came in on time, and were very easy to order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-23

Review

"Your service was great. Got exactly what I ordered and on time. Keep up the good work. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-23

Super Tropper

"I bought 2 LPR Cameras and had problems with them. They were the two megabit LPR's. I sent them back with no problems and bought one 5 meg camera and I called the techs for help setting it up. I got Carlos Cabrera he is a service tech with them and he was very knowledgeable about the product,got it set up in about 15 min, and I bought 2 more today's later. Carlos was great and glad he is there in the tech department.

Thomas Gage
Arkansas Gun & Protection Services
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-20

Great customerservice

"The staff at CCTV Camera Pro's are always so willing to help! We often need items shipped out rush same day and they go the extra mile to pull it and make sure it ships for us. Great email and phone support for getting things quoted fast/ Very satisfied with this company.
James Haldas and Chris Drumm are awesome to work with!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-18

Got it done.

"Called and got a hold of James for a issue with my DVR. Took him 3 minutes or less to find problem and fix it. He stayed on phone the whole time to make sure all was working on my end. Great service after the sale."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-17

Great Service!

"Chris Halsas designed and delivered a fantastic system on a very short notice. He was extremely helpful with set-up questions. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2017-01-16

Most professional and best support and products ever!!

"I recently ordered two DVR 4 camera surveillance systems from CCTV Camera Pros. These systems are outstanding and very easy to configure and use. I needed to make some modifications and had some configuration questions so I called CCTV Camera Pros Technical Support for assistance. I had the very good fortune to be connected to James Haldas. Having limited experience using these systems I needed a lot of hand holding. Mr. Haldas was extremely patient with me and he worked with me on several occasions to get the system configured and working the way we needed it to including helping me configure the browser based interface as well as the software. Mr. Haldas is the consummate support professional. As a result of his excellent support, I will be purchasing several more of these systems. I am a 40 year IT veteran including having been a CIO at General Motors where I dealt with many support professionals. In my opinion Mr. Haldas ranks as one of the best. I cannot recommend CCTV Camera Pros highly enough.

Dr. Steven Lucas
Vice President of Information Technology, Resort Group, LLC, Steamboat Springs, CO 80477
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-01-16

Excellennce is the only word

"I've dealt with CCTV Cameras for years. I have tried others and "maybe" saved a couple bucks on the purchase, but try to get support after the sale, none. The team at CCTV jumps through hoops to try to make my system do what i need and are always there for me. Ordering, Returns, System design, and Support are top notch. i don't see me shopping anywhere else for my CCTV needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges