"friendly, welcoming, genuine. Everyone knows my daughters name and you can tell how compassionate they are with her"
"We have loved this school since first trying them 4 years ago when my daughter was newly born and we needed drop in Care when Daddy had military duties. They are so friendly and a lot of the same caregivers are still their from 4 years ago. Even though we rarely dropped in, they still remembered my kids and were excited to see them full time. I was at another daycare due to no openings, but switched back when spots became available. At the other daycare my kids would be ready to go as soon as I got there and were never smiling..this daycare they have to give everyone hugs before they leave and have big smiles in their faces at the end of the day."
"I’m very impressed with Children’s Courtyard. The building feels like an elementary school and is very inviting. The classrooms have big windows so I can see what’s going on in the class. The staff are very friendly and personable. I love getting pictures of my daughter smiling during her school activities!"
"Love the school and staff! Have been there awhile and always great experience."
"The general experience has been wonderful. The teachers and staff are so helpful and engaging. Anytime I have a concern they address it right away. I love this school and the level of attention and care my boys receive."
"My kids like their teachers, but we are not happy in general with the school. We understand that everyone has been impacted by COVID, but feel that the quality of education provided and the information provided to parents has gone down. We no longer feel that we are getting what we are paying for."
"The stuff is very nice and the price is affordable. I only wish I could speak with the teacher on a regular basis."
"So far no issues. We have had a great experience for our entire time with both kids. The learning has been great and can see the focus my kids get individually and as a group."
"In general we are happy with the school. We would like to be provided with more information on brightwheel, particularly as it is difficult now to get to talk to their teachers. We think you’re doing quite well managing the Covid risks."
"I feel like the staff genuinely cares about my child, which is the number one reason we have stayed. I watch the cameras all the time and can tell he is loved. I am somewhat disappointed in the curriculum, but I have seen positive change so I am hopeful it is on the right track. I also voiced some concerns about the menu and it seems like the past couple of months, the food has gotten more kid friendly. I really feel like with the day being so long, there should be more outside time and more activities. I do not like that the front door is all the way around the other side of the building, it is especially frustrating when it is raining. But overall, I feel this is a loving environment for my baby and he loves going."
"Worst day care ever never recommend to anyone ,.... teachers keep on changing no circulum followed no daily updates"
"We like that the center is consistently open and available, but in my experience the educational focus is a bit lacking."
"Okay overall. The constant turn over of teachers, many of whom don’t seem to be qualified makes me a bit concerned. I ask daily how my child was an all I get as a response is usually “Good” without any elaboration. I also haven’t been getting regular daily updates through the app. The unqualified teachers makes me feel as though this is just a glorified baby sitting service and makes me want to go to another school with qualified teachers with an actual curriculum."
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 877-410-0645 so we can discuss this matter in more detail. ”
"While there is staff turnover, my overall experience has been positive. Ms. Vera is such a special person and I am so incredibly thankful my child spends his days in her care. She is the best...Please don’t lose her! The facility could use some updating, but I know my son is loved and taken care of...which is what is most important to me! "
"I am not here to bash. Just saying, school is filty, needs cleaned, swept, vacuumed, dusted and deodorizied."
“Thank you for bringing this to our attention. We’ll work to make sure that this doesn’t happen again in the future.”
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:
“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 877-410-0645. We look forward to hearing from you.”