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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-11

Excellent service, AS ALWAYS.

"I placed a simple order. The kind that with other companies can sometimes get messed up. I got the product on time, in good order, and as promised. This was not surprising to me as this is the kind of experience I always have with CPAP.com."


Verified
4/5

2018-05-11

CPAP.com service

"Everything was handled smoothly with prompt shipping of products at a price comparable or less than other vendors."


Verified
2/5

2018-05-11

Leaky mask!

"The mask leaks and is unusable. Phone contact with your people offered no help. "


Rep reply posted 2018-05-11
A rep from CPAP.com, CPAP.com, has responded:

“I am so sorry for the frustration you have experienced related to your mask purchase. We strive to make every customers' experience a positive one. A CPAP expert has been notified about your experience and will reach out to you shortly.


Verified
4/5

2018-05-11

"Unfortunately, the postage for the product I ordered was more than the item itself. Otherwise my experience was excellent."

Detailed Review Benchmark + -
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Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-11

Excellent

"I found my buying experience to be pleasant. I was pleased with the quick actions of contacting my doctor and getting everything together quickly. "


Verified
5/5

2018-05-10

Good

"I found it easy to find what I was looking for, order it, and it arrived fairly quickly. It was exactly what I needed. "


Verified
5/5

2018-05-10

Ordering my first CPAP machine

"This was my first experience with a CPAP machine and ordering one online as well. My experience was wonderfully easy. I called two or three times to speak with someone as I had a few questions before I placed my order for a CPAP machine and accessories. Each time I spoke to someone they were helpful, knowledgeable and pleasant to speak to. Thank you for the fast and efficient service. I would highly recommend your company to anyone requiring a CPAP machine, products and services."


Rep reply posted 2018-05-11
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you had such a positive experience when ordering your first CPAP machine! We work hard to ensure customer satisfaction, and we're glad that you found it easy and enjoyable. ”


Verified
4/5

2018-05-07

Excellent

"This machine was NZ$2500 from my sleep specialist. Buying from CPAP.com made it affordable. "


Verified
5/5

2018-05-07

Great service

"My order was delivered to me within 4 days and that is fast from the time of order to receiving. Could not be happier."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Verified
5/5

2018-05-07

Very good

"I received my order a day earlier than expected. I received the correct item, and it has been working very well."


Verified
5/5

2018-05-07

Great Service

"Received the order on time and complete. Can't ask for anything more. Great Job.."


Verified
5/5

2018-05-07

Awesome service!

"High quality products at great prices! Phone customer service was superb!"


Verified
4/5

2018-05-06

CPAP mask covers

"I was having trouble with mask fit. They suggested using a mask cover ! I am VERY SATISFIED! "


Verified
5/5

2018-05-06

Extremely Happy

"Awsome service and product. Extremely happy with my experience. "


Verified
5/5

2018-05-06

Great service

"Excellent customer service "