"I placed a simple order. The kind that with other companies can sometimes get messed up. I got the product on time, in good order, and as promised. This was not surprising to me as this is the kind of experience I always have with CPAP.com."
"Everything was handled smoothly with prompt shipping of products at a price comparable or less than other vendors."
"The mask leaks and is unusable. Phone contact with your people offered no help. "
"Unfortunately, the postage for the product I ordered was more than the item itself. Otherwise my experience was excellent."
"I found my buying experience to be pleasant. I was pleased with the quick actions of contacting my doctor and getting everything together quickly. "
"I found it easy to find what I was looking for, order it, and it arrived fairly quickly. It was exactly what I needed. "
"This was my first experience with a CPAP machine and ordering one online as well. My experience was wonderfully easy. I called two or three times to speak with someone as I had a few questions before I placed my order for a CPAP machine and accessories. Each time I spoke to someone they were helpful, knowledgeable and pleasant to speak to. Thank you for the fast and efficient service. I would highly recommend your company to anyone requiring a CPAP machine, products and services."
“We're glad you had such a positive experience when ordering your first CPAP machine! We work hard to ensure customer satisfaction, and we're glad that you found it easy and enjoyable. ”
"This machine was NZ$2500 from my sleep specialist. Buying from CPAP.com made it affordable. "
"My order was delivered to me within 4 days and that is fast from the time of order to receiving. Could not be happier."
"I received my order a day earlier than expected. I received the correct item, and it has been working very well."
"Received the order on time and complete. Can't ask for anything more. Great Job.."
"High quality products at great prices! Phone customer service was superb!"
"I was having trouble with mask fit. They suggested using a mask cover ! I am VERY SATISFIED! "
"Awsome service and product. Extremely happy with my experience. "
"Excellent customer service "
A rep from CPAP.com, CPAP.com, has responded:
“I am so sorry for the frustration you have experienced related to your mask purchase. We strive to make every customers' experience a positive one. A CPAP expert has been notified about your experience and will reach out to you shortly.
”