"A friend also has a CPAP told me about your bacterial filters and let me try one with my machine. The difference in purity of the air, I felt, was noticeable immediately. So, I ordered some for myself. I am completely satisfied with the merchandise and the speed with which it was delivered. Thank you.
"
"Quick delivery, excellent packaging and my order was exactly as placed."
"The person I spoke with concerning the order. She was very helpful and kind. The order was expedited quickly and I received it on time. No errors in the order. I was very pleased."
"Went down to Austin to see our grandson. Had delays in Chicago and arrived late. Realized on the plane I may have forgotten. Sure enough, left it at home. Slept in the TV room the first night. Went on line and searched. Found about 2 hours from Texas.
Ordered and paid for 1 day delivery. Thank you."
"Found equipment on web site quickly, excellent product line-up. Fast shipment, thank you CPAP."
"I needed to exchange a mask, the customer service Rep. provide great support."
"Good and organized online stormy 1 star is because they do not accept return, they will accept if you pay 1/3 of the cost "
"I did my research on getting a new travel mask and settled on the Transcend Auto. The whole process with CPAP.com was great from getting my Rx to them to ordering and delivery. I so glad i found them i will be ordering all my supplies through them from now on also as they are cheaper than going through my insurance."
"apart from a problem with the online ordering page everything was perfect. I was amazed the pricing was exactly the same as 3 years ago."
"Asked many questions. All were answered.Delivery fast."
"Quick delivery - exactly what was needed for my trip."
"Transaction and shipment went without a hitch!
And the price was the lowest I could find!
"
"Easy order - quick arrival! Found online what I needed and it arrived on time."
"First time order with this company. Items arrived well packed and on time. Web site has a lot to choose from and found older models for other CPAP equipment I have.
Price was much lower than my HMO contracted provider, and service was much faster.
Will order again "
"We love this company & their products. They ship your product(s) out FAST. If you have a question, you can ask for advise online. VERY HELPFUL!! GREAT PRODUCTS!! "
A rep from CPAP.com, CPAP.com, has responded:
“We're sorry you had this experience with your order. A CPAP expert will be reaching out to you, to discuss the experience you had while shopping with us.”