ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-18

Mask headgear

"It was super easy to use and had the right product the first time. The shipping was fast as well"


Verified
5/5

2018-05-18

Life Saver!

"What happens if your prescribing doctor dies, your sleep study company goes out of business and you have no paperwork? CPAP.com is there to save your life. Not only do they have your prescription on file, but you can download it online. This is my top rated vendor for anything -- ever!"


Verified
5/5

2018-05-18

Great Job

"Fast service and friendly advisors"


Verified
2/5

2018-05-17

Bad Order

"I order my supplies April 16, 2018, today May 17,2018 I received a chin strap I did not order. My supplies never arrived. When call the company it seem I was talking to a person in a bubble. But she give me a tracking number for the other supplies. The chin strap came in a huge box that should had been mail with a small brown mail enveloped. "


Rep reply posted 2018-05-18
A rep from CPAP.com, CPAP.com, has responded:

“We're sorry about the negative experience you had regarding the order you placed with us. We've let our CPAP experts know about this issue, and someone will be reaching out to you soon regarding your experience.”


Verified
4/5

2018-05-17

"Ordered online and received merchandise in one week!!"


Verified
5/5

2018-05-17

good vendor

"fast shipping. good prices"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Overall customer service
[COPY] Recommendations

Rep reply posted 2018-05-17
A rep from CPAP.com, CPAP.com, has responded:

“We are sorry to hear you had a negative experience with our billing process. A CPAP expert will be reaching out shortly!”


Verified
1/5

2018-05-17

Never again

"the hose that I ordered does not fit. found out that once the package is open, no returns are allowed. Unprofessional, will tell everyone I know not to order from your site. I just threw money away....never again!!"


Rep reply posted 2018-05-17
A rep from CPAP.com, CPAP.com, has responded:

“We are sorry to hear you had a negative experience with the hose you ordered. A CPAP expert will be reaching out shortly to talk to you about the situation.”


Verified
5/5

2018-05-17

thank you

"good service, great equipment. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Verified
5/5

2018-05-17

Got excellent Service

"Very pleaseant experience."


Verified
4/5

2018-05-17

Dont hound your customers!

"I dont appreciate your hounding me for a rating! I dont care for online ordering but had little choice for the products I needed, you folks wouldn't take no for an answer so I'm writing you even though I'm VERY SICK! I cant use my C-pap equipment right now because I cannot sleep due to other issue,s. I think your service is pretty good, your phone people are good, but the hounding for ratings is not!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-15

Very Happy Customer

"Everything was explained. My questions answered and the product delivered the next day. System works great. I am very pleased. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-15

My Cpap buying

"Shipping is fast and accurate. Goods give good performance. Will continue purchase later."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-05-15

Great place to get CPAP supplies for a great price.

"Quick shipping and good prices."


Verified
5/5

2018-05-15

Great service delivered when promised

"My order was shipped as promised and in perfect working order."


Verified
5/5

2018-05-14

Water reservoir

"Checked on line, product available , phoned in the order , product delivered within 5 days great service. Especially after I was told the the product was not available from my respiratory clinic."