"It was super easy to use and had the right product the first time. The shipping was fast as well"
"What happens if your prescribing doctor dies, your sleep study company goes out of business and you have no paperwork? CPAP.com is there to save your life. Not only do they have your prescription on file, but you can download it online. This is my top rated vendor for anything -- ever!"
"Fast service and friendly advisors"
"I order my supplies April 16, 2018, today May 17,2018 I received a chin strap I did not order. My supplies never arrived. When call the company it seem I was talking to a person in a bubble. But she give me a tracking number for the other supplies. The chin strap came in a huge box that should had been mail with a small brown mail enveloped. "
"Ordered online and received merchandise in one week!!"
"fast shipping. good prices"
“We are sorry to hear you had a negative experience with our billing process. A CPAP expert will be reaching out shortly!”
"the hose that I ordered does not fit. found out that once the package is open, no returns are allowed. Unprofessional, will tell everyone I know not to order from your site. I just threw money away....never again!!"
“We are sorry to hear you had a negative experience with the hose you ordered. A CPAP expert will be reaching out shortly to talk to you about the situation.”
"good service, great equipment. "
"Very pleaseant experience."
"I dont appreciate your hounding me for a rating! I dont care for online ordering but had little choice for the products I needed, you folks wouldn't take no for an answer so I'm writing you even though I'm VERY SICK! I cant use my C-pap equipment right now because I cannot sleep due to other issue,s. I think your service is pretty good, your phone people are good, but the hounding for ratings is not!"
"Everything was explained. My questions answered and the product delivered the next day. System works great. I am very pleased. "
"Shipping is fast and accurate. Goods give good performance. Will continue purchase later."
"Quick shipping and good prices."
"My order was shipped as promised and in perfect working order."
"Checked on line, product available , phoned in the order , product delivered within 5 days great service. Especially after I was told the the product was not available from my respiratory clinic."
A rep from CPAP.com, CPAP.com, has responded:
“We're sorry about the negative experience you had regarding the order you placed with us. We've let our CPAP experts know about this issue, and someone will be reaching out to you soon regarding your experience.”