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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-11-30

Great shopping experience

"Have products needed, reasonable priced and timely delivery!"


Verified
5/5

2017-11-30

?

"Prompt delivery. Good service."


Verified
5/5

2017-11-30

Order was delivered as planned

"Ordering was easy and I received my product in a timely fashion."

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Overall product shipping and delivery process

Verified
5/5

2017-11-29

"I need to change my order and LaToya P was very quick and helpful"


Verified
4/5

2017-11-29

satisfied

"site easy to use and order arrived quickly"


Verified
5/5

2017-11-28

Excellent Experience!

"Very satisfied I received exactly what I ordered in a timely manner!"


Verified
1/5

2017-11-21

mask uncomfortable around ears

"mask uncomfortable around ears. flawed design."

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Rep reply posted 2017-11-22
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had an issue with one of our products. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-11-27

cPAP rev. november 2017

"I called and ordered replacement parts for the head-gear.
the contact person was very helpful.
"

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Verified
5/5

2017-11-27

gasket

"Easy order, payment and prompt shipping."

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Verified
3/5

2017-11-27

The process

"It was simple enough to order and purchase the items but the filters I bought for my machine were not the correct ones... I have adapted to make them work but they are not at all close to what I thought I was getting. I will use this site in the future but I hope what I order more closely resembles the parts I am needing..."


Rep reply posted 2017-12-06
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear there was an issue with your order. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-11-27

Live chat with wonderful agent, thanks Katherine

"Katherine give me a best suggest to order from the website."

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Verified
5/5

2017-11-27

When I need it most

"I like to buy with you. They are very efficient in sending the purchased ones. Thanks for your service. "

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Verified
5/5

2017-11-27

Wonderful service!

"Katherine was very helpful and really pleasant!"

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Verified
5/5

2017-11-27

good service

"Today I spoke with Katherine and she was very helping to resolve a minor problem with a shipping label. As always I receive great service with anyone I speak to or chat with. "

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Verified
3/5

2017-11-26

Not all was there.

"I only got the hard piece of the mask. I also wanted the cloth head strap too! When i ordered it, there was nothing saying it saying it wasn't included. "


Rep reply posted 2017-11-27
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear there was a mix-up with your order. A CPAP expert will be reaching out shortly!”