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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.13/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-12-08

Purchascing a replacement mask

"CPAP.com gets and A+ for their efficiency and friendly service. MD gets a D- for bureauicatizing and complicating and extremely simple process."

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Verified
2/5

2017-12-08

Stuck

"I unfortunately ordered the wrong device according to my physician and am now stuck with a unit that is useless along with a hefty bill that I am forced to pay. "

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Rep reply posted 2017-12-21
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you a negative experience with one of our products. We see that our representative Jamie contacted you, and we hope she was able to assist you!”


Verified
5/5

2017-12-08

Perfect Fit

"Found what I needed, ordered arrived quickly and fit perfectly."

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Verified
5/5

2017-12-08

Joe's Cpap

"It was great and easy to order from your company. I am so glad I went through you site. It was easy and quick."

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Verified
5/5

2017-12-08

Great service!!

"Always willing to help out with questions and there to work for the good of the client!"

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Verified
5/5

2017-12-07

Great place to buy cpap stuff!

"I looked up c pap to see they stuff I wanted but couldn't find a strap that fits. Thank you!"


Verified
5/5

2017-12-07

Will keep buying from them

"The service was great the insurance for the CPAP mask is a plus"

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Verified
3/5

2017-12-07

Full Mask

"It leaks air. I don’t know if I give it back or not.
"


Rep reply posted 2017-12-21
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry to hear you had a negative experience with one of our products. We see our representative Jamie contacted you already, and we hope she was able to assist you!”


Verified
4/5

2017-12-07

First Order

"Only problem on 1st order was tubing was wrong size. I had to open package therefore I couldn't return for credit or exchange !!"


Verified
5/5

2017-12-06

Convenient and quick LiveChat Help

"La Toya P did a wonderful job resolving my issue: I had placed an order where the coupon code had not gone through. I talked to La Toya via LiveChat. She immediately found my order, and applied the coupon code without questions or hassle. She immediately credited my order the discount I requested, sent me a confirmation email, and refunded the difference to my credit card. Quick, convenient, and a pleasant experience working with La Toya. Good job CPAP.com hiring reps like her!"

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Verified
5/5

2017-12-06

good job

"good job!!Surprised how fast it came.
"

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Verified
5/5

2017-12-05

LaToya P

"LaToya P - SHE GOT ME THE PROMO CODE I REVIVED IN THE MAIL AFTER THE ORDER I PLACED EARLIER TODAY, AND I THOUGHT I MESSED UP AND MISSED OUT AND TO SAVE 15% ON A NEW MACHINE WAS AWESOME ! I Can't SAY ENOUGH ABOUT THE PROMPT ADJUSTMENT TO MY CARD ! THANK YOU ! "

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Verified
5/5

2017-12-05

Great customer service!

"The website is easy to navigate and items are clearly explained. "

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Verified
5/5

2017-12-05

Best customer service I've seen in years.

"'Nuf said. The title says it all."


Verified
5/5

2017-12-04

Thank you for your help

"Thank you LaToya P. for helping me find the part I needed. You did a great job. "