ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-07-17

Very Happy!

"Ordering was easy, delivery as promised, and back to the sleep I love! I highly recommend CPAP.Com!!"


Verified
1/5

2017-07-17

Poor review

"Its challenging to buy the right product, size and fit via a computer screen and then when you open it and try it, you no longer have the ability to return it. After consulting your customer service agent (who knew nothing), I bought something that was too big, too cumbersome and hurt my face. Also, no instructions were included. This new mask that I paid for and was referred to buy via your representative will now sit in my desk, accumulating dust. Not cool. Ty Caton"


Rep reply posted 2017-07-18
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience with the ordering process. We appreciate your business and want to make it right. One of our CPAP experts will be reaching out shortly!”


Verified
5/5

2017-07-17

Excellent!

"This is my 3th mask of Resmed in the last 2 1/2 years with CPAP. I had difficulties with the earlier ones. But the AirFit F20 is the best one ever. Especially when you are a restless sleeper. "


Verified
5/5

2017-07-17

Excellent product and delivery

"I have been debating the purchase of a travel CPAP or Auto CPAP for some time now. The Auto Z1 has exceeded my expectations. Some of the reviews said it was too noisy, which I do not feel is the case. It performs exactly like my home unit except I can take it anywhere. I highly recommend. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Verified
5/5

2017-07-17

C-pap replacement parts

"I needed a lid gasket for my water tank and the local store would only order the whole tank assembly for well over $100+ , I was able to get 2 gaskets and a set of filters for around $20. Shipping was reasonable and fast. I will use this service again. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall product shipping and delivery process

Verified
5/5

2017-07-16

Great price, quick delivery. Easy to order.

"Great price, easy to order and quick delivery. "


Verified
5/5

2017-07-16

Service

"I received an excellent product. The shipment was very fast. A first-class service indeed! Perfect!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-16

Excellent

"Great prices, fast delivery!"


Verified
3/5

2017-07-15

Too bad don't ship abroad

"I was disappointed that you don't ship abroad and it cost me 3 weeks and $162 to receive my $30 water chamber."


Verified
3/5

2017-07-15

Wrong Mask

"I thought I was ordering a Dream Weaver mask but when it got to me it is a Sleep Weaver, has a big plastic thing in the face that is uncomfortable on my nose, not happy"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2017-07-18
A rep from CPAP.com, CPAP.com, has responded:

“We are so sorry you had a negative experience with your order. We want to make this right for you. A CPAP expert will be reaching out shortly!”


Verified
5/5

2017-07-15

Always Fast and Dependable

"As usual, the folks at cpap.com shipped my order quickly and the items were exactly as described. I've dealt with them off and on for several years and I have never been disappointed."


Verified
5/5

2017-07-14

Bed Pole

"My ResMed supplier did not have a bed pole to hang the tubing and I visited CPap and found one that fit my needs. I am very happy with it and it makes arranging the tube much easier. It is easy to move when traveling and fits any bed."


Verified
5/5

2017-07-13

hi

"it was easy all i had to do was be online
"


Verified
5/5

2017-07-13

Best CPAP machine I've had in the last 20 yrs have had 4 machines

"Fast delivery time , easy setup , knowledgeable representative's , pleasent experience"


Verified
5/5

2017-07-13

Thank God for CPAP.com

"These people worked with me diligently to get prescriptions from my brothers doctors. They went above and beyond what i would have expected. A broken machine can be life threatening. Thanks so much."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process