"This is the best full face mask out there. "

"Purchased a mask that I didn't like. Company will not provide return label. Customer has to pay the return shipping fee and also a 15% restocking fee. By the time you get a refund I probably should of just thrown it away. "

"My order was held up because my prescription needed to be modified to fit the constraints of the unit I bought. I called when I received the email and the agent advised it was worked out and my CPAP shipped. I called a week later and the agent said no issues with the order and it had shipped even though the tracking number reflected it hadn’t. Another week went but and when I called the agent finally took the time to figure out indeed I needed an updated prescription. I uploaded that day and it still took another 5 days and 2 phone calls to get the unit shipped"

"Every time I need new gear or supplies the staff if super helpful, everything is in stock and it arrives to my home fast. 5 out of 5!"

"Very fast order fulfillment and order accuracy. Good sales and excellent service."

"My experience was great I am a return customer because of the service I get."

"I have been looking for a CPAP battery for a little while, but my main provider didn't sell them. CPAP.com had a range of CPAP batteries. I consulted with them, and they recommended the perfect battery for my machine. I tried the battery recently on a boating trip in the San Juan Islands, where we were without power for an evening, and the battery worked as advertised! I am quite happy with the service, the function, and the price of the battery."

"Had to return item. Process was easy."

"I am good with receiving emails about my purchases and status', but once the order is placed, filled, shipped, and received, I want NO more emails. I have called and asked to be removed from all emails except for those that apply to an order and was told that it was all or nothing.

I have also used the Unsubscribed links in the spam emails they send out for several weeks and the emails keep coming. I do believe they are required to remove my email from spam lists by law hence the provided unsubscribe link, but they are not honoring it."

"The people at CPAP.com are always polite, and the most helpful people anywhere. It's a pleasure to deal with people who will tell you the truth, help you with all the ins and outs of the machine."

"Great service & Fast shipping "

"I order most of my supplies from their website. Good prices. Shipping is fast!"

"I appreciate it when I am contacted via email about my eligibility for new supplies"

"I was referred to your company by my physician and when I placed the call to order my cpap, the person on the phone was very helpful and patient and made my purchase seamless. My cpap came quickly and it took me a little time to read through the manual but only because I was very busy. Once I put it together, it was as easy as person described. I trialed it only one time so far as I only intended this product to be used for traveling. So far I am pleased and grateful to finally have something portable and so much lighter to carry than the hassles I generally experience porting my regular cpap device.
Would definitely recommend your company to others."

"Great customer care. Checked insurance to make sure they will pay, and let me know the expected ship date. "