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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.35/5
Customer service:
4.08/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-05-25

Easy order. Arrived fast

"Very easy to order my new cpap machine. Arrived quickly. Works perfectly. Quiet!"

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Rep reply posted 2024-05-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!”


Verified
5/5

2024-05-24

Customer Service Representive

"Customer Service Representative was helpful and great to deal with solving my issue. Excellent service - Thank- you!"

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Rep reply posted 2024-05-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!”


Verified
5/5

2024-05-23

Easy

"I appreciate the products and support. "


Rep reply posted 2024-05-27
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!”


Verified
1/5

2024-05-22

Machine is fine, connections are lousy

"Machine is fine, the connections are awful, incompatable. I have spent countless amouts of time with "customer service", only to be disconnected, wasting my valuable time!"

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Rep reply posted 2024-05-22
A rep from CPAP.com, CPAP.com, has responded:

“Hi,

We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number. Our apologies again.


You can contact us thru this platforms.

Phone: 1-800-356-5221

Email: cpap@cpap.com


Verified
5/5

2024-05-21

Great Service!

"I needed to order a CPAP machine. The representative was patient and helpful. Overall, it was a wonderful experience."

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Rep reply posted 2024-05-22
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-20

CPAP Ease

"Ordering and receiving my new CPAP machine was simple and easy through CPAP"

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Rep reply posted 2024-05-22
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-20

Awesome service!

"Online help was fantastic, order was shipped and received promptly. Can't ask for better service."

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Rep reply posted 2024-05-22
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-17

Onecpap

"Got what I wanted in reasonable time."

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Rep reply posted 2024-05-22
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-13

Very prompt delivery !

"Needed to find cleaning liquid for my sons Cpap. Found it at a great price , easy to order , and delivered so quickly. Also , it is working well ! "


Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
1/5

2024-05-13

Awful experience

"Your web site was difficult to navigate. It kept trying to get me to buy products I didn't want. And it did so in an insulting manner. "No, I don't want to learn how to sleep well."

Also, this was the only time in my life that I had to get a doctor's prescription just to buy a mask.

Finally, you keep sending me obnoxious emails like this one. This is the 4th time I've tried to unsubscribe.
"

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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Hi,

We are very sorry for the poor experience you had with our company. We want to look into this matter for you as we take pride in providing our customers with the best service possible. Please send us a message with your account information such as your order number, email address, the complete first/last name on your order and, or your phone number. Our apologies again.

Also, you can unsubscribe here.

https://www.cpap.com/unsubscribe

You can contact us thru this platforms.

Phone: 1-800-356-5221

Email: cpap@cpap.com”


Verified
5/5

2024-05-13

Always Great product and great service!

"I have been ordering from cpap.com for many years and have never had one single problem. I will continue to purchase my cpap supplies from this company for many years to come."

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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-12

Ordering was easy

"I found the replacement part with no issues. They shipped the order fast but USPS lost it. I contacted customer service and they were very helpful. They got the replacement part within 2 days. CPAP.com came though when no one else did."

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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-12

AirMini travel

"Great product and great service."

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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-12

Great Customer Service

"All my questions were answered very well. "

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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!


Verified
5/5

2024-05-12

Resmed Air Mini

"This was my first experience purchasing from CPAP.com so I was unsure what to expect. Thus far they have exceeded my expectations both promptness in which I received my machine and performance of it. It's quiet and compact making it great for trips and not having to lug a regular size CPAP though the airport and on the plane.

My wife has now purchased one as well. They fit easily in our carry on bags.

We are both very happy with our purchases.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
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Rep reply posted 2024-05-14
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for your Feedback, we're glad to be of service. If there's anything else that we can help you with please feel free to contact us again. Thanks!