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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.24/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-04-20

New Machine Order

"My CPAP ordering process was quick and painless. I was able to upload my Rx and place the order for exactly what I needed. The shipping was expedited and packaging allowed my therapy materials to arrive safely without damage. The followup support to ensure my machine was set properly, as well as ensuring I received exactly what I ordered was timely and genuine. I will use CPAP.com going forward for all my sleep needs."

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Thank you for taking time to review your experience with our company! It is our pleasure to assist you, and we appreciate your business.”


Verified
5/5

2017-04-20

cpap mask

"Quick, efficient, perfect!"

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“We appreciate the review! Call us anytime you need assistance.”


Verified
5/5

2017-04-19

Great transaction

"Ordered the part, CPAP.com contacted Dr. for prescription. Product mailed and received as ordered."

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for being our customer. Let us know if we can continue to help in any way.”


Verified
5/5

2017-04-17

A Cuban review

"Excellent experience all around"

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“We're glad to hear that. We hope to do more business with you in the future.”


Verified
5/5

2017-04-17

CPAP Replacement Parts

"I have been paying out of pocket for my CPAP supplies. I have used this company because they are convenient, the prices are resonable, unlike our local Medical Supply Company, and the front line people are knowledgeable about the products they sell. "


Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Thank you so much for taking time to review your experience. We are pleased to hear that you are happy with pricing and service! Thank you for shopping with us! Sleep well.”


Verified
5/5

2017-04-17

Glad I found this site

"I believe in shopping local BUT when you can't get what you want, you have to look elsewhere. My husband found CPAP.com and I couldn't be happier. I found all the parts I needed and shipping was really quick! I've bookmarked the site to make ordering easier. You won't go wrong with these folks. "

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for the kind words. We're so happy to be able to assist you with your CPAP needs. Please feel free to reach out anytime.”


Verified
5/5

2017-04-17

Top Notch

"I had never bought a CPAP before and didn't know anything. By the end of my conversation I was all set up. I am very satisfied with CPAP.com"

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Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Awesome! We are happy to help. Sleep well!”


Verified
5/5

2017-04-17

Excellent

"Good pricing and delivery on timely manner "


Rep reply posted 2017-04-24
A rep from CPAP.com, CPAP.com, has responded:

“Thanks very much for your business and your kind words!”


Verified
5/5

2017-04-16

Just Amazing Service

"Every once in a while, you find a needle in a haystack. CPAP.com had incredible prices, my phone contact was knowledgeable, witty, and bright. They shipped that day. Customer Service the way it should be ! I gave them 5 stars, but in my book they deserve 10 ! "

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Verified
5/5

2017-04-16

Fun people

"First I chatted with a great individual who got me the numbers I needed for my order. While I was still online with her, I called customer service to make my order. Throughout the conversation, we had a great time. Needless to say, we had a good laugh and I left with a smile on my face. Ten days later I got exactly what I had ordered and I am extremely happy with my products.
"

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Verified
5/5

2017-04-15

Positive Review

"Operator answered all my questions; she was professional but also very friendly."

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Verified
5/5

2017-04-15

Great experience

"Service was great, helped me choose the right product. Was received promptly. Thanks."


Verified
5/5

2017-04-15

Purchasing supplies

"Ordered Cpap supplies and received them promptly. Shortly afterwards I received an email stating I could no longer order supplies because I needed a prescription from my Doctor"


Verified
5/5

2017-04-15

The order was as described

"Was able to order several cpap items withno problems or issues. Fast felivery."

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Rep reply posted 2017-04-17
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review your experience. We are sorry to hear it was frustrating! A CPAP expert will be reaching out to you soon.”


Verified
4/5

2017-04-15

Satisfactory Ordering Process

"The customer agent helped identify the correct product for my machine and helped me through the ordering process. It took a little over a week for the package to arrive, but I am pleased with the product. It was bit expensive, nonetheless I am pleased with the product and process."

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Rep reply posted 2017-04-17
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to write a review. We are looking into the situation. A CPAP expert will be reaching out to you shortly!”