"Next day service for a hard to find product. Very knowledgeable staff to help with ordering. "
"This is a must buy,i had several over the years,this the best,it has a automatic air flow adjustment and my wife says its very quite,no more elbow to the side--great machine"
"Have been using the new CPAP machine since it arrived. Spent the first night making some adjustments but have not had to change anything since then. Really quiet and a great humidifier too. Third machine I have had since 2000 and each one is better than the last. So glad I spent the money for this new system."
"Confiables volvería a comprarles"
"Explained all questions to me "
"The order process was very easy. They had everything that I needed at a reasonable price. The merchandise was delivered on time as promised. I was very satisfied with this transaction and will be using CPAP.com for all of my future CPAP needs."
"I have a home CPAP, since I travel alot the portable Transcend EZEX was a logical choice.
To order you have to send a prescription to purchase, You failed to alert potential purchasers of the need to have machine set up because the machine was not delivered ready to use.
My perameters were not loaded from my script.
My doctor will not load, my access to your disk that you supplied I can not access.
Now I find out I have to find a sleep therapy tech to get my script loaded into the transend machine for an additional $75.00 dollars.
with out some sort of resolution I will forced to return your product and a demand a refund.
Thank You. Lawrence R. Goulah. ****@****"
"I was trying to find some filters for my for my Phillips System One and was having a hard time of it so asked the chat person, I think her name is Lishela, and boom she had it for me in within seconds and shot me a link to add it to my cart. What a blessing. Now that is customer service.
Thanks so much. "
“Thank you for your review! We love hearing that our team was able to help you find what you were seeking! Have a great night's rest!”
"Got what I needed and ordered with a minimum of fuss. Excellent!"
“Thank you for taking time to write a review. We are glad to hear the process involved minimum fuss! Rest well!”
"Web site was easy to use. Order shipped quickly. I received what I ordered."
“Thank you for taking time to review your experience. We are pleased to hear that you received your order quickly! Rest well!”
"Got exactly what I wanted!"
"The site was very smooth and easy to use. It had a lot of useful information and was easy to compare the various devices.
The only issue I had was that I thought the device came standard with a mask. That was probably totally my fault and I am sure I missed it in all the details that they are sold separately. Other than that mistake of mine, it was all very smooth and I am very pleased. Perhaps for other people like me who are first-time purchasers, you could have a pop-up window warning that the device does not come with a mask and that you don't see one in our cart. It would also be a great upsell opportunity for you guys.
Thanks for the great service."
"The final price of filters did not match"
"No problem to return and refund"
“We are glad to hear that. We hope to do more business with you in the future. Sleep well!”
"After dealing with a local medical supply store for my supplies, CPAP.com was definitely a fresh and exciting experience. I have been trying to order my supplies and suffering through many negative nights with a previous company. I ordered my supplies and within a few days, my items were here and perfect! I have really enjoyed the new products. Thank you!"
“Awesome! Thanks for leaving a great review. We are happy to help!”
A rep from CPAP.com, cpap5, has responded:
“Thank you for taking time to write a review. One of our CPAP experts will be reaching out to you soon!”