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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.24/5
Customer service:
3.96/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-02-12

Perfect transaction as is supposed to always be!!

"When a company cares for it's reputation, the results are obvious. Things happen in the way they should. "

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Verified
5/5

2017-02-11

Impressed by their efficiency

"When I initially placed my order via the website I made a mistake in my shipping address, so I contacted customer service via chat. A representative was immediately available and was able to solve my problem quickly, and the merchandise arrived even earlier than expected! I will definitely order from them again and recommend them to others."

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Verified
5/5

2017-02-11

my wife's best friend

"We were shocked how quiet it is. Perfect size to travel. No need for distilled water. We had to get the air pressure from the Doctor, but once that was done our CPAP machine was shipped to us. CPAP.com kept in contact with us through the whole process."

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Verified
5/5

2017-02-10

Excellent Company

"CPAP.com is a very customer focused company. Their representatives are knowledgeable and competent. They carry a large array of products with competitive prices and their guarantee program is outstanding. The first mask I ordered did not work for me and the return process was easy and fast. They supported me as I identified a better fit and it has worked out great.

CPAP.com is my new resource for all things CPAP and I recommend them without hesitation.
"

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Verified
5/5

2017-02-10

Excellent service

"bought a travel APAP, tubing, and cleaner from here. quick shipping, good prices, and a huge help once I received my APAP with questions and set up. i will order from here again."

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Rep reply posted 2017-02-10
A rep from CPAP.com, CPAP.com, has responded:

“We're glad you got everything you needed. Call us anytime you need assistance.”


Verified
5/5

2017-02-10

Excellent Service

"I received my chin strap and am very pleased with it. I'll be using CPAP.com again when the need arises."

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Verified
5/5

2017-02-09

Cpaptastic

"The products were exactly what I needed and worked perfectly. Fast shipping."

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Rep reply posted 2017-02-10
A rep from CPAP.com, cpap5, has responded:

“Thank you for letting us know! We aim for CPAPtastic experiences, and we are glad to have had the opportunity to help you find your CPAP needs. Rest well!”


Verified
5/5

2017-02-09

Excellent Warranty Service

"I had to return a machine after about 4 months use as it was beginning to make loud noises. I called CPAP.COM and was issued an RMA and instructions. I returned the machine and they shipped a brand new machine overnight to me. I did not have to fool with trying to get the manufacturer involved which I know saved a ton of time. Kristen, the agent I spoke with, went out of her way to provide great service. I've been a client of CPAP.COM for many years, but this was the first time I needed to replace an under warranty item. It was a great experience."

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Rep reply posted 2017-02-09
A rep from CPAP.com, cpap5, has responded:

“Thank you for letting us know about your experience! It is our desire to make sure you have the equipment you need without hassle. We really appreciate you and your review! Sleep well.”


Verified
5/5

2017-02-09

Top shelf service

"The purchased item was 100% and the quality of the service was excellent. "

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Rep reply posted 2017-02-09
A rep from CPAP.com, cpap5, has responded:

“Thank you for your kind review! We are so glad the product and service were as you hoped! Sleep well!”


Verified
5/5

2017-02-09

Great Service!

"Had a problem with the first unit ordered, return and replacement unit was fast and painless. Customer Service was first Class!"

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Rep reply posted 2017-02-09
A rep from CPAP.com, cpap5, has responded:

“Thank you! We love hearing that we were able to help! Have a great night's rest!”


Verified
5/5

2017-02-09

Fast shipping and great price

"Great company to deal with. They shipped quickly at a fair price . I will definitelt rely on them for my supplies in the future."

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Rep reply posted 2017-02-09
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review us. We are so glad we got the chance to help you find your supplies, and we look forward to helping you find your future CPAP needs! Rest well.”


Verified
5/5

2017-02-07

Making travel easy again!

"I love my new Transcend APAP and the ease of buying it from CPAP.com. The device arrived the next day. I paid a more reasonable price and received some good advice on how to deal with humidification at a cheaper price. It fit in my backpack at the bottom along with my iPad, purse and other necessities for travel. With TSA-precheck I didn't even need to remove it from my bag. While using a short hose connected to a cold water humidification chamber that I then connected to my long hose, I didn't notice any dryness. While this was ok, I may buy the humidification chamber that goes with the device and pack it in my checked baggage as it wouldn't take up any more space then the cold water chamber and it would work better. "

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Rep reply posted 2017-02-09
A rep from CPAP.com, cpap5, has responded:

“It is wonderful to hear that the machine and current humidifier are working well for you. It was our pleasure to help you find what you needed! If you have any other questions, please feel free to reach out to us! ”


Verified
5/5

2017-02-07

everything is good!

"I ordered online. They had what I needed, at 1/4 the price of Apria. delivery was quick and on time.
They sent me a text, inviting me to receive one text tip per day for 10 days, for new mask users. I found the daily info helpful and reassuring. all in one day would be too much, and of course it took about 10 days for me to get comfortable with the equipment.
"

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Rep reply posted 2017-02-10
A rep from CPAP.com, cpap5, has responded:

“Thank you for taking time to review your experience. It is important to us that we deliver products and information that make using a CPAP easier. We appreciate your business and your feedback. Rest well!”


Verified
5/5

2017-02-06

littlemoon

"I was very satisfied with the order I placed, especially with the promptness it was received. "

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Rep reply posted 2017-02-10
A rep from CPAP.com, cpap5, has responded:

“It is wonderful to hear that your order arrived ahead of expectation. We hope to help you find any future CPAP needs quickly and easily. Sleep well tonight!”


Verified
5/5

2017-02-06

pussyKat1931

"Great service and shipping"

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