"The online chat was very helpful and friendly. Ordering and receiving the shipment was very easy."
"It had been a while since I had ordered a new mask and headgear so I asked for CPAP to contact my doctor for a new prescription. I was shocked to get their email telling me that is was done...in less than a day. That's faster service than I generally get from my doctor myself. Pricing was excellent, using their website is easy, and the products arrived quickly. CPAP.com is the one for me!"
"The cost of the item was fair but when you add 8.95 shipping?
Its cost is too expensive compared to buying at a local supply store."
“Sorry for the frustration, however, shipping rates are quoted directly from the courier. If you'd like, you can use this promotion code for free ground shipping on your next purchase. Code: GRNANN6G”
"The operator was very helpful in getting me the correct part that I needed to mask is order."
“Glad you were able to get the part you needed! :)”
"The tank I ordered works perfectly. The power supply was the wrong model and that mistake was mine entirely.
Cpap.com was easy to use and pay. Shipping could have been faster, or cheaper. But very few complaints."
“Thank you for taking time to review our company. We are glad you found our site easy to use, and hope you will be back to visit us again. We appreciate your review!”
"CPAP should become Medicare approved!"
"When I ordered my new cpap, the Customer Service rep was extremely knowledgeable, very helpful and honest! She also went the extra mile to be sure I could complete the order on the phone without having to get up from my desk. This is the third cpap provider I have worked with, and I recommend them without reservation. "
“Thanks for the great review and for being our customer. Call us anytime! ”
"Item arrived quickly and was well packaged."
"I ordered a DreamWear cpap mask, and it was delivered in no time flat. The purchase also allowed me to return the used mask for a full refund if I didn't like it. It was great working with CPAP.com."
“Thank you for taking time to review us. It is wonderful to hear that our delivery and returns are as you desire! It was great to work with you, and we look forward to helping you find your future CPAP needs!”
"Edit: this review replaces one which was intended for another merchant.
I have an existing CPAP machine which I suspected may not be putting out enough pressure. I was considering replacing it. First, I ordered a manometer from CPAP.com to make sure.
The manometer comes with no instruction, but that is because it requires none. It was very simple to operate. It showed my machine was dead on the pressure. I tested several settings. This little precaution saved me several hundred dollars from an unnecessary expense.
As a result of my erroneous post, I was contacted by customer service. They could not be nicer and understanding of my mistake."
“Thank you for taking time to write this review. We are very sorry for any disconnect that may have occurred in getting back with you. One of our CPAP experts will be reaching out to you shortly. We appreciate your business and want to help you find all of your CPAP needs with ease. Thank you!”
"I called everywhere near Durango Colorado. They all wanted a new Sleep Study. I had the prescription but no one in Colorado would give me a CPAP mask without a new study. I finally decided to go with this online service and I am glad they did. Fits perfect and I am finally able to get a good nights sleep. Thank you a million times for treating me respect and kindness."
"This place has most everything and it is a lot less than if you get it at the brick and mortar stores and pay the deductible. They ship quick and pack well.
It looks like I could be a robot because I failed the test the first time. It said pick an image w/ trees, not every image w/ tress."
"Easy to work with as well as fast and convenient."
"After placing my order, I was notified of a requirement of a prescription in order to purchase an item. The representative suggested an alternative that would not require a prescription and not delay the shipment."
“We are so glad our CPAP experts were able to advise in an alternative! Thank you for taking time to let us know that the selection and experience were good. We appreciate your review!”
"very good service and found what I needed thank you"
A rep from CPAP.com, CPAP.com, has responded:
“We appreciate you taking the time to leave us a review! Give us a call if you ever need any help with your order.”