ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-25

"Great company to work with!!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-07-24

Just ordered repalcement supplies

"As always the supplies came when promised and are just what I ordered at a reasonable price. Thanks"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-07-24

I talk in my sleep

"....but it doesn't disturb me because....
breathing and sleeping--they go together well!
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-07-24

By the hair of my chin-y chin chin

"Bought a great chin strap for my CPAP since I am a mouth breather. Works much better than the one I had been using. And delivery was prompt"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-07-24

No muss, no fuss

"Ordering was straightforward and received my equipment on promised date. Very satisfied."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-07-24

Great prices, great service, fast shipping!

"Don't hesitate to buy with this company. Prices are definitely good and their staff are friendly and helpful! I won't hesitate to buy here again as I have had nothing but a good experience dealing with CPAP.com. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2016-07-24

Wrong mask sent?

"Order was shipped very quickly BUT the mask, although a bit similar to the ordered one (a clone), was made by a different manufacturer and carried another name. I would have liked to return it but I'm already overseas and need any mask right now. NOT VERY HAPPY."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Rep reply posted 2016-08-01
A rep from CPAP.com, cpap5, has responded:

“Hi, good afternoon! Our customer service department is still looking into this concern, and they plan to get back with you shortly. If you have any additional questions, we would be glad for you to reach out to us by email at cpap@cpap.com or by phone at 1.800.356.5221.”


Verified
3/5

2016-07-24

Products Received OK, But Box Was Crushed in Transit!

"I received all the products I ordered from you OK -- items were correct and undamaged. However, your packaging was very poor! The box was literally CRUSHED by the Post Office, since there was NO cushioning in the box! The items were simply thrown in the box and tape crudely slapped over it to seal it. I would expect at a minimum some "air pillows" or plastic "puckies" in the box to fill out the space and prevent crushing. NONE of these were placed in the box. If something more breakable had been in the box, it would have been damaged. PLEASE IMPROVE YOUR PACKAGING!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
4/5

2016-07-24

Gor it right the second time

"I mistakenly ordered the wrong nose pillows, but the people who helped me order the correct ones were very patient and helpful. My only criticism was that I was not advised of the resulting overpayment I made and I had to call and ask for it to be refunded."

Detailed Review Benchmark + -
[COPY] Recommendations
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A

Verified
5/5

2016-07-23

"Very Happy with the products I ordered... "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-07-23

"Very pleased with my purchase "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-07-23

Thanks

"Good job! You followed through with all that I asked for!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-07-23

Extremely comfortable

"I just started using it . I was really nervous about using a Cpap. But I changed my mind about it.

I have one question. How can I turn it off? It keeps blowing air after I turn it off. I had to unplug it to stop.
Thanks
Lucia
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-07-22

Well done!

"My order was executed in very timely fashion and received quickly and in good shape product s as advertised."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-07-22

The full-face CPAP mask fits and works great !

"The fit of the mask is very comfortable. The air-filled face cushion is hardly felt. The head gear straps adjust nicely.

Wendell Smith
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process