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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-30

CPAP cycle road trip

"I needed the smallest CPAP possible for a 10 day motorcycle trip and was leaving in 2 days. CPAP.com suggested the Z1 and provided great service to accept my prescription online and got the Z1 to me next-day! The Z1 worked great and packed nicely in the side pocket of my motorcycle luggage. Thanks CPAP.com!"

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Verified
5/5

2016-07-30

Quick and great product

"No more comments than thank you "

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Verified
5/5

2016-07-30

Speedy service

"Easy to use website and speedy response"

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Verified
5/5

2016-07-29

"Great service and will make another order when I need to ."

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Verified
5/5

2016-07-29

"Extremely satisfied with the product and service. Highly recommended. "

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Verified
5/5

2016-07-29

CPAP.com review

"Great prices, knowledgeable and courteous staff and prompt delivery of equipment ordered. "

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Verified
5/5

2016-07-29

Easy order

"Had to make a fast purchase, it was easy.."

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Verified
2/5

2016-07-28

Didn't Fit

"Ordered a new facemask part. Ordered wrong one unable to return ."

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Rep reply posted 2016-08-01
A rep from CPAP.com, CPAP.com, has responded:

“Hello, someone from our customer service team followed up to help make things right. :) Please reach out to us by calling 1.800.356.5221 or emailing us at CPAP@CPAP.com.

Thanks!”


Verified
2/5

2016-07-26

Still waiting

"Though I did get my new face mask I have received no notification that the Mask I returned had that charge taken off my charge card."

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Rep reply posted 2016-08-01
A rep from CPAP.com, CPAP.com, has responded:

“Heya! Thanks for reviewing us! I see someone from our customer service team reached out. Please let us know if you have any additional questions or need any further assistance by calling 1.800.356.5221 or emailing us at cpap@cpap.com.

If you're happy with our follow up, please consider updating your star rating to let us know how we did!

Thanks!”


Verified
5/5

2016-07-25

"The order was placed and sent out immediately. Very happy with prompt service and phone salesperson was excellent and knowledgable about products. "

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Verified
5/5

2016-07-25

Awesome CPAP company!

"I order all my CPAP supplies from CPCP.com and had to replace my machine. After a bad experience with local supplier Lincare, I called CPAP.com and got the best customer service person I have ever met. She not only helped me get what I needed, but she helped me with shipping and get my machine before the weekend. I was so happy and relieved to get my much needed CPCP machine at a great price and fast. In this day an age you do not get exceptional customer service, but I did!! Thank you! "

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Verified
5/5

2016-07-25

Great service, great product!

"I've been wanting to try the TAP PAP for a year or so...and finally took the plunge. Tired of waking with strap marks on my face! Cpap.com was easy breezy to work with....from the online order to the delivery of the product. I did call their customer service number once, and the representative took care of me very quickly.
I will definitely use cpap.com in the future and will never go back to using the conventional cpap masks. Loved my TAP PAP mask from night one!! Thank you!!
"

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Verified
5/5

2016-07-25

thank you

"thank you my head gear is great and I clean but the rubber on the nose piece was getting so it would not seal so it was awesome that I could order what I needed and get it so quickly

Mandy Moore
"

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Verified
5/5

2016-07-25

"product arrived on time and is very satisfactory"

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Verified
5/5

2016-07-25

Well done

"Good service on the whole. The automated reach out to the doctor for the prescription had some hickups. "

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