"How many times do I have to tell you my name is not "Robert Bob"? My first name is Robert, and my nickname is "Bob". Bob is not my last name. You can call me Robert, or you can call me Bob, but you can't call me both at the same time."

"I'm very satisfied with my order. You're much cheaper than my previous supplier, who last time gave me a mask that covered my mouth and I was never happy with it. This model is the style I had before that one, and while it will wear out over time, your prices make replacement much easier to do. I'll be back!"

"Ordering from CPAP.COM was intuitive and simple. Their prices are low and the service was excellent!
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"Got Transcend Auto Mini CPAP for travel. Very happy with it. Slight noise with exhale. But very pleased with small size and weight. Fits well in carry on.
Good customer service response to questions.
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"Order was easy to place, fast shipping and product was name brand and exactly what I ordered. "

"Good price and great delivery. Best site ever."

"As I've come to expect from CPAP.com, my order was processed correctly. I was happily surprised at how quickly it was delivered.
I'm a long term customer and have had occasion to call in. The call center folk were knowledgeable and helpful. Thx CPAP.com!"

"This is the Second Cpap Machine I have had through Cpap.com. The first lasted seven years as a backup machine and travel. I have been very happy with especially the compact size."

"They are great! Wished more came in a pack"

"I had a simple order of replacement filters and I had good communication the entire time. Very happy"

"Super fast delivery and great service when I called with a question."

"I will use you again.
Thank you"

"Using the site was a breeze!"

"I was looking for a replacement electrical cord for my BiPap machine. I contacted the maker, Philips, and they refered me to look for the cord on Cpap.com. I was unsure what cord I needed for the machine so I got the customer service number off the website. I called and gave the customer service operator the information she asked about my machine so she could assess what cord I needed. She gave me the the number so I could use that and order the product on the website. I did this and the cord was about $45 and I even ordered the other part of the cord which was only $12 in case that was part of the problem.
I was so glad I received the box in about 3 days. I opened the box and tore opened the cords to fit on my machine. Well it was the wrong cord. I looked at the order form and then saw their policy was no returns for open products. I was so mad. I was the wrong series cord, I need series 50 instead of 60 - there were two choices for the cord and their customer service rep picked the wrong one and now I had to pay for it.
I call and they offer to send me the new cord at 50% and free shipping which was very nice, but I still was stuck paying for a $45 cord I did not need. What do I do with it? Throw it away? A cord is not a sterile medical device, I feel they could have returned this and resold it. I would have paid the shipping to return it. I think this no return policy for a cord was uncalled for. I saw other things I was interested in purchasing on the website but I will not buy from them. I also wrote back to Philips to tell them my experience.
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"My replacement filters arrived on time. I was able to travel with no hassles at the airport and no bulky machine to plug in at night. I wouldn't travel without it.
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