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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-07

"Wendell was so nice and so helpful. Thanks "

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Verified
5/5

2016-07-07

S9 CPAP and Swift for her

"I purchased the S9 machine with the climate control tubing and I love it. No more unexpected face washes. Before I had one of those hose snugglers and all that did was collect pet hair and dust and still got wet. Also if my mouth opens during the night this machine doesn't feel like a hurricane is blowing out my mouth. I am a side sleeper so I have been using the swift nasal pillows for her for a couple of years and I can manage keeping it sealed. I took everything out of the box and used it the first night without any issues. Plug and play. The person who took my order was so kind and helpful. Shipping was extremely fast. I tell everyone about your company and these products."

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Verified
5/5

2016-07-05

Great product and great service!

"My experience with CPAP.com was just excellent!
Customer Service was available and could answer all my questions about both the product and ordering procedure. Everything worked exactly as expected, with surprisingly fast dispatchment.
"

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Verified
5/5

2016-07-05

Dee Dee

"The 10 foot hose has helped me a lot. I am not pull the CPAP machine off my bed stand at night. It gives me more round to move about the bed with my restless leg syndrome."

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Verified
5/5

2016-07-05

Excellent Site

"I asked my doctor to review several machines ti get his recommendation. After deciding on a machine I looked at several sites and CPAP.com had the best price so I decided to place an order. Ordering was easy and my machine was shipped quickly."

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Verified
5/5

2016-07-04

Sleeping the Night Away !

"I was very new to the buy supplies for a cpap machine and appreciated the time you CS people spent explaining things to me. Your online catalog has lots of pictures and other helpful information. Your prices were competitive and delivery went smoothly. Put me in the satisfied customer category. "

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Verified
5/5

2016-07-04

Love my mask

"This mask is so easy to use. It's light on my face,
easy to keep clean, easy to use. I sleep so well with
my new mask.
"

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Verified
5/5

2016-07-03

Taking a breath...

"The travel CPAP works well. They warned me that, with the humidifier, it would not be much smaller than my regular one. The bag is about half the size but almost twice the thickness! However, the size on the nightstand is smaller, which is one of the things that matters in a hotel! "

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Verified
5/5

2016-07-03

small and light but sweet good

"I bought equipment several times at Cpap.com and appreciate both prices and products. The only thing I do think can be improved is to offer a cheaper shipping alternative to Europe. When ordering to an addresses in the United States, there has been rapid and free shipping. This time I bought a xt auto-CPAP. This because I wanted a small compact machine that I can fit in my hand luggage when I fly. The machine corresponded to my expectations and the delivery to Philadelphia went wery fast. A couple of weeks later, I had it in my hand in Sweden :-)"

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Verified
5/5

2016-07-03

Thanks

"The order process is easy and did not take long, The arrival date was later than I thought it would be, but acceptable."

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Verified
5/5

2016-07-03

Breathing easy!

"Great service, ordered online, able to order what I needed with ease and prompt delivery.
Will not hesitate to order from this site again
"

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Verified
5/5

2016-07-02

All I expected and more.

"Ordering experience including real person phone service was first rate. Love my portable cpap. "

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Verified
5/5

2016-07-02

Fast and friendly service

"I placed the order for my CPAP machine and other items over the phone. Customer support was very courteous and helpful as they explained the difference between machines. Order was promptly shipped and arrived the next day."

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Verified
2/5

2016-07-01

Poor customer service

"Gone are the days when it mattered whether a product actually worked or not. Seems that once things are out of their hands - its not their problem anymore. I was really expecting more, but now I know to expect much less. Or just go elsewhere. "

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Rep reply posted 2016-08-01
A rep from CPAP.com, CPAP.com, has responded:

“Thanks for submitting a review! I see someone from our team reached out and it looks like they were able to help. If you need any additional assistance, please feel free to reply to this comment, call us at 1.800.356.5221 or email us at cpap@cpap.com and we will get you taken care of!

We'd love to know how we did. If you're happy with the follow up, please let us know how we did by updating your star rating and review. :)

Thanks!”


Verified
5/5

2016-07-01

Smooth Sailing

"Very easy process and when I made a mistake, customer service called me to correct it. "

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