ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-04-10

Knowledgable and helpful customer service

"I had a very good experience when ordering some replacement bits for headgear. The advice was spot on, and my order was complete within a couple of minutes. Very easy, got me exactly what I needed and everything arrived exactly as ordered. Thanks for your great service."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-10

Good Job

"I was very satisfied with the person that helped me just too bad that medicare doesn't take better care of us. We have to pay from our social security and yet they complain about everything but they are ready to get their money."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2016-04-10

"my last order didn't go through because you didn't honor the prescription on file to complete the order. I've ordered from you for years and was happy with your service until this when all of a sudden I can't get any products. My condition hasn't changed and I still need replacement supplies so I guess I will have to go elsewhere for them now."

Detailed Review Benchmark + -
[COPY] Recommendations
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A

Verified
5/5

2016-04-09

I can breath again!

"Easy ordering and easy fixing!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-04-09

BETTER PRICES ELSEWHERE

"Nothing wrong with the company, except pricing.

ResMed appears to control the pricing of its products and almost all dealers provide free shipping on orders of $100, therefore I have found that I could get better pricing on some ResMed products (new in the factory wrap) via eBay or Amazon. Example: Saved $4.00 on a ResMed AirSense DC-DC power converter from a reputable company with free shipping. Where prices are equal, I will go with cpap.com.
"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-09

Best ever

"As always, well done! I love the customer service department. Orders arrive quickly."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-09

Awesomeness

"Great service and delivery. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-09

Quick service

"I have order from CPAP several times and always been satisfied. Don't think I have ever had to return anything."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-04-09

Fantastic Service

"Great service, quick delivery and best prices I found on the internet"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-08

Excellent advice, prompt and helpful service. Terrific!

"Terrific in every way. Highly recommend!"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-08

Great Mask

"I wasn't sure I'd like it but I love it. I no longer have bumps and irritations on the bridge of my nose. I've permanently changed masks."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process

Verified
5/5

2016-04-08

Amazing affordable service

"I always find what I looking for. And always for a fair price. It come right to my doorstep whats not to love."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2016-04-07

I already gave a review once

"I already gave a review once before, not sure why I need to do it again."

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2016-04-07

"Great service. Will order in the future. "

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2016-04-07

Fast and Easy

"Fast and easy process to order supplies. Fast delivery. Great price. What more could I ask for?"

Detailed Review Benchmark + -
[COPY] Recommendations
Overall customer service
N/A
Overall product shipping and delivery process