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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-04-07

Awesome!!!

"My experience with CPAP.com wad great. Super user friendly service, received my products and have made my sleep so much better. Will be ordering from them again. "

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Verified
5/5

2016-04-07

No Complaints!!!

"Overall, I think that the CPAP industry's prices are out of line. For example, the swivel clip which is just a tiny piece of plastic which probably cost about 15 cents to manufacture, is $5.00. Also you can get payment from Medicare if you buy a new system using their suppliers, but it's not the case with replacement parts. Perhaps claims for parts are legitimate, but their approved suppliers don't carry them.

CPAP.com provided a good channel for me to purchase replacement parts, which are reasonably priced given the nature of this market. They are responsive, ship promptly and accurately and if I recall correctly, have given me free shipping on most of my orders because of the invoice amount. I have been ordering from them for over five years and expect to continue ordering from them.
"

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Verified
5/5

2016-04-07

C-Pap Supplies

"Reasonable pricing and shipping!"

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Verified
5/5

2016-04-07

"Good product selection, prices & service."

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Verified
5/5

2016-04-07

Good Replacement Parts

"Replacement mask and a new hose arrived on time, in good condition, and the fit existing equipment."

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Verified
5/5

2016-04-07

"Excellent and fast service. "

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Verified
5/5

2016-04-07

ResMed AirSense™ 10 AutoSet CPAP Machine with HumidAir

"Super quiet.
Great features like auto pap, auto ramp.
Excellent data reporting.
I love it !
"

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Verified
5/5

2016-04-07

Order

"Very easy and I like the fact I can go back to see what I have ordered in the past, because I have a very bad memory,"

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Verified
5/5

2016-04-05

Great service

"I normally buy everything over the website but this time I needed some help. The Chat feature worked just great and so does the new mask."

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Verified
5/5

2016-04-05

Great customer service

"Excellent customer service. The item was fairly well priced in regards to the same product from other suppliers. Shipping was very fast and I was notified when the item was shipped and a follow up email was also received. The company cares about it's profile and works with the customer to ensure top customer satisfaction."

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Verified
2/5

2016-04-04

wrong product

"I placed an order and feel like I was rushed off the phone when placing it. When I got it low and behold it was wrong.. Still sitting in a box in my living room. If someone could please contact me and let me know how to return it with out paying for shipping and also take my order so I have the products I need. "

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Verified
5/5

2016-04-04

"Customer service is great! Product and part purchases are excellent! Love your web site. Very easy to maneuver . Thank you."

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Verified
5/5

2016-04-04

Prompt delivery

"I only ordered a new knob for my CPAP. They had it in stock, so it must be an item that frequently breaks, a product design problem. I ordered it and it was delivered quickly and it came with a very clear and illustrated instruction sheet for replacing the knob. The information was very useful, since part of the old broken knob sticks on the stem and needs to be removed before installing the new knob. Excellent job, CPAP.com !!!!!"

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Verified
5/5

2016-04-04

I'm sleeping like a baby!

"My current c-pap mask supplier told me the mask style I had been using for years had been discontinued. They provided me the "latest & greatest" c-pap mask of all time. I HATED it! It would not stay in place and the whistling would wake me up all the time. I went online to CPAP.com and found "ole faithful". I placed my order, they got a prescription and had it to me within a week's time. I'm sleeping like a baby. CPAP.com is awesome! Thanks!"

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Verified
5/5

2016-04-04

Buckeye LM

"Have been buying from Ohiohealth, not any more!!"

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