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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
4.34/5
Customer service:
4.10/5
Return/Replacement policy:
0.00/5


Verified
5/5

2012-10-31

"Fantastic service, great products, fair prices and prompt delivery. Though I didn't experience any significant problems with the shipping, cpap.com appears to be a very well run web retailer.

Being that they ship internationally and that prescriptions are required, I appreciated the prescription template they made available on their website.

Overall, my experience was very good. I'll definitely shop there again.
"

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Verified
5/5

2012-03-31

"Great service! I purchased the wrong cord for a power supply and they called me to make sure I really wanted the wrong one, and of course, I didn't. Sweet! Yes, they do have a restrictive return policy, but you can buy insurance if you think you might not like it (yes, I got burned once, but I am sure I can find a friend who wants the item I can't return.) Quick delivery, great prices, cool things for CPAP users (aroma therapy, hose covers, etc.) Makes having to use a CPAP a lot more bearable!"

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Verified
1/5

2012-02-22

"This company has a very restricted return policy. This is surprising since CPAP items are often dependent on comfort and proper fitting. The eye shield I ordered was completely unwearable do to pinching and gouging when worn for less than 1 hour. I was unable to return this item since it was, "opened". Even if it had not been, "opened", they would have charged a 20% restocking fee. This is unacceptable for a mail order CPAP supplier in my opinion. There are many better CPAP dealers out there."

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