"Recieved an E-Mail on specials and found some excellent deals. Online Ordering was easy and the shipping and handling was very fair priced.
Web site was organized and easy to navigate. After my order placed they sent me a confirmation E-Mail of the order.
Overall experience rating = Excellent.
This wasn't my first experience with CPUTOPIA and it won't be my last. Thank you, Pony"
"Everything went fine. I got confirming & shipping emails within 4 hours of ordering. Got my CAT5 cables in 3 days. I would buy again.
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"these guys had some of the lowest price for arctic silver ceramique. the order went through and arrived on time with no surprises. Good packing for just some paste."
"Very skeptical because price seemed to good to be true for the performance. Sent unit back because I couldn't load XP Prof. CPUtopia made it right, even loaded XP (my own copy)free of charge and upgraded memory chips. Machine has run perfectly since. Their online assistance was exeplary. I am impressed and would not now hesitate to purchase again. Kudos, CPUtopia and PolarPC."
"These guys are boneheads. I received a bare-bones system from these guys that did not work. I returned it with their RMA#: RC-529, and they claimed the technician could not replicate the problem, so they claim to have replaced the mother-board and CPU, and it is now on it's way back to me. I've built several barebone systems in the past as a way of controlling costs, and I know a dog when I see one. I have the feeling this machine was a 'repaint'. I have no idea if they actually did this work, I think they stuck a label on the box and shipped the unit back as is. I will never buy from these guys again. I wish I had read the reviews prior to placing the order."
"Good seller. I received everything on time and in great condition"
"Totally unresponsive after purchase of barebones amd system - system dead and these guys don't respond to emails at all. Shipping a bit slow, but I can live with that. Would absolutely stay far away from them in the future."
"Great speed and service. I received my item before expected."
"Purchased a system from them. It was better than I expected.
Very quick shipping"
"Very quick shipper and excellent service."
"Placed an order via their web site (after checking ratings here) and never received final confirmation of order being processed. I sent several emails and never heard back. Ended up buying else where. Will not go back to them!"
"This company is TROUBLE. Stay away from them. I purchased a motherboard combo from them on September 18, 2002. It did not work. I shipped it back using their RMA. Now 7 weeks have passed and I still do not have a replacement or a refund.
Their service responses were timely until the RMA was issued. Since then it has taken repeated requests to get them to respond as to the status. Their last communication was on October 17 when they said their new shipment was coming in tomorrow and my account would be settled by the weekend. I'm still waiting for them to act.
In my 10 years of experience purchasing computers online, I have never had a company be so bad in their customer service or returns department. I will not shop this company again."
"This retailer took my order, sat on it for over 2 weeks, and then cancelled it with no notice. I e-mailed them asking what happened and never got a response. Stay FAR away from these losers!"
"Barebones computer system via Ebay auction. Smooth transaction. Prompt email responses even after delivery was made.
Only gripe about this company is that they need to offer more products!"
"Product exactly as advertised. Fast shipment. Excellent service."