"Good experience so far but really needing to get my 2.5 year old into this center."
"I love childtime because some of their teachers are ready to listen and make the necessary corrections when needed. So far so good with my experience over 3 years now, I called them the excellent childtime center."
"My and my daughter's experience here has been great. The staff is loving and compassionate and my daughter loves her teachers. The communication and transparency is wonderful, I feel like I'm always aware of what's going on with my daughter while she's at school. I'm often pleasantly surprised by the skills and knowledge my daughter has gained from her teachers. I feel that my daughter is safe here and that I can trust staff members."
"My daughter has been attending childtime for a little over a month now. As a first time Mom I was very hesitant about sending my daughter to daycare. I have been thoroughly impressed with the level of service provided by the daycare! The live video streaming has been amazing. Additionally, I enjoy see her input/output when they track diaper changes and feedings. Any time I have had a question, they have been very receptive. When I asked if they would continue to do tummy time with her as we had started it at home, they were more then willing to accommodate. I am happy they are attentive to her needs and are helping her reach her milestones. When I pick her up from school she always seems happy. A big thank you!"
"It hasn't been managed well for several years. The teacher to child ratio does not meet the standard. Teachers frequently call out of work."
"At first I loved this school when my children where babies but since they have grown up and are starting to learn I would love to see the teachers actually take the time to post curriculum and actually showing me what my kids are learning. Since I can’t go inside due to COVID i feel like my child are just at a daycare and not a preschool which I pay for my kids to learn"
"We were very nervous to enroll Theo because of the pandemic and him having not been in daycare before. All the teachers and administrators have been great at making us comfortable and he loves going to school. We’re really glad we enrolled when we did."
"Love them alll! They communicate extremely well, understand how I am about his cup, elephant, blanket. They are 1000 percent the best experience I’ve had."
"I'm very happy with the care provided to my child. Everyone is so nice, friendly, and very warm and loving with my child. I also love the app used for communication and updates."
"Overall, I can tell the director and the staff are dedicated. I know my child is safe and cared for. I just wish there was a bit more information for me so I could feel more connected when my child is not with me"
"I struggled very much in the thought of leaving my little one with anyone so I could go back to work. I feel very confident that my little one is well cared for. I love getting updates throughout the day. Ms Edwina and Ms Sheena have been wonderful. All staff I have come in contact with I have had good experiences with. "
"It started off alright with Sami. Whitney really turned around the school. She was a bit nuts but she hired capable teachers and involved the students and parents in lots of activities. Jenny is meh. She hires anyone and the kids are suffering. One teacher yelled at my daughter to shut up when she was crying about a staple going in her finger when she fell on the floor. Other teachers are super nice but incompetent or have an attitude problem."
"The staff and director are great people, who always say their warm welcomes and goodbyes. However, this school needs a major overhaul on their curriculum when it comes to those students who in preschool and junior-k."
“We would like to apologize for your recent experience. We pride ourselves on the high quality standards we maintain, and would like to make things right. Please call us at 866-244-5384.”
"I have noticed changes in the school in the last couple of months, I know there is a new director and transition is ongoing. I feel that the overturn in teachers has been significant, and the overall moral is low. I found out that there could be no Holiday parties this year due to religious and cultural issues, and I find that not acceptable."
"It was amazing up until the new director took over recently. From there the staff don’t know what their doing and don’t care. Kids are not watched properly or changed properly. If it weren’t the only school near me, I’d switch in a heart beat. The only thing keeping me there at this point is sheena and robin."
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?”
A rep from Childtime - 10708 Allianc, LearningCareGroupCL, has responded:
“We greatly appreciate you taking the time to share your feedback. We’re sorry to hear that you have not been having a positive experience at your location. We are committed to providing a positive and safe environment. The concerns that you have mentioned involving ratios are ones that we take very seriously, and will be noted for further action.
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