"I would love a more rigorous program for older kids. My daughter is not ready for kindergarten and that really worries me. I feel that she still doesn't know her alphabet or how to write words which she should at her age."
"Very loving staff and I feel my infant is safe. I don’t enjoy that they shuffle around the teachers as I don’t think they can provide consistent care to my infant. I feel like the new teachers aren’t properly trained on protocol such as no bibs when babies are sleeping, hand washing or education on developing independent infant sleep."
"Impressed with teaching my childIndependence with feeding himself and trying new foods."
"We love Childtime. The teachers are very attentive and always giving us updates on how our kids spend their day. One of my children is developmentally delayed and they always make sure he still participates and learns with his friends. Even his friends at school are extra nice to him and help him learn."
"Great caring, loving teachers. My child loves going to school every day."
"Overall excellent. Director and the other teachers are awesome. My only feedback is to ownership to put additional money into the overall physical upkeep of the school."
"Great school overall - I love the director and assistant director, the location is great, the facilities are nice. We have had excellent, nurturing and engaged teachers for most of our experience here."
"The director and assistant director, as well as all the other staff, are amazing. They are the only reason we stay because we know they love our baby and we trust them completely for her safety. All of our problems come down to Childtime as a corporation. Particularly the fee, especially considering how outdated and dilapidated the building is."
"I love the teachers, I love the environment, I wish there were more girls in the classes but that’s not something you can necessarily fix."
"Survey Feedback: I'm guessing that you are not getting a good response rate for this survey and that is the reason you are doing it again so soon? This survey is far to long and takes much longer than the 5 minutes stated in the newsletter, especially if you would like to receive thoughtful answers. Recommend cutting this by at least half and maybe rotating the topics so that the questions are different if you need to send it out multiple times per year. School Feedback: Our daughter loves going to school here. She talks about what she does each day, the friends she plays with and the teachers that she learns from when we are at home. With the updates on the app, I feel like I'm not missing out on everything and it brings me such joy to see photos and videos of her smiling and laughing during the day."
"Overall, excellent. The only feedback is the building seems old and probably could use some updating."
"Honestly I was so scared to bring my first child to daycare and almost decided to leave my career. After checking into different places, from the tour, I felt that he would be safe which was my highest priority. With time I became much more comfortable with leaving him and so thankful for all the staff does to help keep the kids safe and happy. Now having my second (infant) there the fact that I can go to work and not worry about them is the best feeling in the world. Stephanie and Michiko are so good at communicating what is going on and always respond quickly when I have questions. It is easy to see that all the teachers really love the kids and want to help them grow in a happy environment. Cannot say enough good things about my experience."
"We love the teachers but there are not enough of them. My child has to move classrooms multiple times a day due to under-staffing."
"Less than satisfying. My wife and I are very unsatisfied by the lack of professionalism and quite rudeness from the Staff starting from Stephanie, the School Director at the East Bluffs location in Newport Beach which seems having some serious difficulty being polite and at least say hi or good morning when we drop our child or pick him up everyday. It almost makes us feel unwanted in that school. People that cover administrative positions in a school should have some manners and be a little more professionals. If you are a Director and you treat parents like garbage because you are unhappy with your job and/or your personal life you shouldn't be there in that position. Period! No excuse. This is one of the main reasons why I wouldn't recommend this school to anyone. Sorry but this is the way I sincerely feel and this is not intended to be a meaningless critique but rather give you an opportunity to improve things and seriously take a look at your admin staff and make sure they properly represent your brand in a professional and dignifying way. Best regards,"
"This school is fantastic with fantastic teachers. They really care about your child and their wellbeing. My daughter never wants to leave school in the afternoon."
A rep from Childtime - 2601 Vista De, LearningCareGroupCL, has responded:
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.”