"The worst outdoor sports business ever! They will throw black friday deals, you will purchase in stock, it then will fall in backordered status then they will cancel the order without your consent or any notification. 3 years in a row, Cabela's always does that. They simply keep your money 3 weeks, invest in some stocks or bonds and profit from banking your money, then cancel your order without honoring the price or the deal offer on a different color or model of the same identical item. That's why academy or your local stores are much better than these clowns. Nothing but disappointment right before Christmas!"
"I ordered an item online that was advertised in a sales flyer. After a few days it was backordered estimated ship date Dec 9 and then my order was cancelled without contacting me or offering the item in a different color . They refused to reinstate my order or connect me with a supervisor. Offered me a $10. gift card to purchase the same item at a higher price."
"Went though sales representatives some corporate got run around even told has no e mail so if look up things know not price and will not stand behind adds "
"The merger with BassPro is killing Cabela's. I detested Bass and avoided shopping there due to vast overpricing, minimal inventory on anything not mainstream, and horrid customer service/returns. Cabela's used to have a great bargain cave, 100% guarantee on everything forever and now limits returns for many items, limits time frames for return to 30-90 days and has prices that are lately on average of 35% over the average prices I could find for the exact item elsewhere. Example...WildGame Innovations feeder was elsewhere at $110 they wanted $160 plus shipping for the exact item. Sales were often and generous, and now are rare and not worth the hassle of looking. Quality of hunting wear is seriously down, especially since taking on the RedHead brand, which is pure garbage. Sizing was consistent and is now random and usually too small and of lesser quality than before. The credit card was taken over by Capital One, a predatory company, and that is enough for me to just avoid doing business as much as possible with my once favorite company. Spend $5-8K on hunting related gear annually and that's been 90% elsewhere lately...even local brick and mortars are cheaper. Just a shame."
"This store has everything a hunter could ask for. This truly is the best store ever!!!! The quality of the boots i recently looked at and ordered was amazing. I will only go to Cabela's for my hunting boots and gear."
"Just all around disappointed. I have been a long time loyal customer and have watched the demise of what was once a great company. Sad to say , but probably about to go out of business "again" pretty soon."
"I RECENTLY WENT TO RETURN CABELAS DEHYDRATOR I WAS TOLD THEY NO LONGER VALUE CABELAS LIFETIME WARRANTY ON ANY MORE ITEMS I WAS TOLD TO CONTACT THE MANUFACTURE FOR PARTS AND PRETTY MUCH TOLD ME I AM ON MY OWN FOR REPAIRING THE ITEM THIS IS NEW NOT ONLY TO ME BUT ALSO A BUNCH OF OTHER PEOPLE I KNO BEWARE DONT WASTE YOUR MONEY HERE I WILL NO LONGER SHOP IM STUCK WITH 1000's$ OF LIFETIME PRODUCTS THAT I CAN NO LONGER RETURN NEW POLICY I BELIVE IS 90 DAYS"
" Ordered 3 in stock items online with store pickup assuming that the order would be pulled from store stock and I could pick up same day. I called next day to inquire when it would be filled and they said is would be shipped from a warehouse. I said that they had it in stock and most stores fill from store inventory and the customer service rep rudely replied "MOST people come into the store to purchase in stock items. Why did you order it online?" I told him it was a convenience factor to just walk in and pick up the order without having to walk into the store, find the items and wait in line to pay. I then told him to cancel the order and he said I would have to call the 800 #. So I have to make another phone call???? I asked to talk to a store manager and was put on hold for at least 10 min (I think he just put me on hold because I never got a manager's voicemail), but then the switchboard answered and rang a manager and I did get a voicemail this time (pretty much confirming that the customer service rep just put me on hold). Left a message for the manager to call me back and he never did.
I called the 800 # and was told that it was in process and she could not cancel the order but she would put a note for the store that I want the order cancelled... She said the store will have to cancel and issue a credit and that they should be able to cancel as soon as they have a tracking number. "How will I know when they have a tracking number?".... "Maybe call them tomorrow since today is Sunday and they won't have one yet."... so I can call the same store that just told me to call the 800# so that they can cancel and issue a credit???? Assumed I would get the run-around again so I waited until I received the pick up email before I called "my favorite" local store Tulalip/Washington. I got the pick up email on a Sat, called and told them to cancel the order and was told they could not cancel until Monday (there is only one person that can cancel online orders and she was not working) OR... I could come to the store pick it up and return it at customer service... why would I want to make a trip to the store to do that???? I said "so I have to call on Monday"... "no I will tell the **** Monday." ... "How can I get a confirmation that it is cancelled?".... "You can call on Monday." ... really???? This girl was as rude as the customer service rep I spoke with the week before. This store definitely does not make customer service a priority... not even the manager!!! "
"Made a simple order and the order was done incorrectly had to call again and then deal with incompetent supervisor. Horrible experience not happy may lose a customer"
"I ordered a Browning Rod and Reel Combo that was on sale. The order was cancelled by Cabela’s because it was out of stock. They placed it on sale a second time and I ordered It again. Cabela’s cancelled the order a second time, rather than fulfilling my order. Instead, they offered me alternatives for much more money. How about honoring my first two orders? "
"Diusgusting company that supports fake science and lies to destroy the US
https://capitalresearch.org/article/two-gold-into-dross/
http://naturalgasnow.org/nrdc-china-connection-hiding-right-front-congress/
Never buy from these communist supporters"
"This is not a review of the store itself but more along the lines of their Online store and my shopping experience.
Bought a $1200 scope and selected in store pickup as the local store as they had 5 of these items in stock. My thought was pickup in store and pay for it online to avoid any lines at the store. Called the store to ask about my pickup and they stated they don't grab any online order from the floor for pickup that. Ok guess that is what it is. So i went to cancel my online order and just go to the store and buy it there. I placed my order earlier in the morning and my order was still being processed. I contacted support and requested to cancel my order as I can't get the one the store has in stock. The support agent stated they can't cancel the order past a two hour window, which wasn't stated any where during my purchase. I then asked if I can change it to ship to my hope instead and again, 'Nothing we can do', was the response. My only option was to go to the local store and buy the item again. Then wait for the item to arrive and return it. Which means I'd have to have another $1200 just laying around. The agent credited me a $50 gift card for my troubles and I went on my way. 5 days later I reached out to support again because I never received a tracking order to know when the item would arrive. This time the agent said they don't give out tracking info and the store would call me when it arrives. So now I just get to wait blindly with my fingers crossed it'll be here sometime. I asked for an ETA on that arrival and the agent stated it should arrive on or before 2/13/19 and was shipping on 2/1/19 and it shipped from WV..I live in WA. As I was talking to the agent their own banner on their site was boasting Free 2-day shipping on order at least $50 or more. So their system has no idea about local store inventory and sends the item from the furthest possible warehouse from it's final destination. No gift cards can resolve this horrible online shopping experience :(
I honestly can't believe I'm in this situation and wanted to support my local store, but guess I should have just bought the same item for cheaper on Amazon......"
"While I like their products, on my last three visits they have tried to charge me higher prices than were marked on the products or shelves. Seems this location is either poorly managed or dishonest."
"Placed an online order. After two weeks receive email stating that it was a "price mistake" and they are canceling my order and issuing me a 'full refund'.
Now I see that refund is issued - but they conveniently forgot to issue $5 shipping charge back.
Customer service state that they issued full refund back - and "it's to my bank to apply the refund".
"
"I purchased 2 boxes of ammunition that was out of stock but available to purchase on backorder. I was willing to wait whatever time was necessary because I used a $10 off $40 coupon. After about 4 months when I was looking at my online account I noticed that the order was cancelled. I called their help line and asked who cancelled the order and why since it was not me. I was told the order was cancelled because they did not know when they would be able to fulfill the order and I told them that I didn't care how long it took to fill the order. In the past I have waited close to a year to get the order fulfilled, but at the price I paid I was willing to wait. I told them that I had used the coupon and had I known I would have used it on something else. I asked if they could replace my coupon so I could purchase something else instead and they said no, that coupon expired a long time ago. I have not been very happy with Cabela's ever since the non-customer friendly policies of Bass Pro Shop have been implemented and they could care less about the loyal customers that Cabela's were able to get and maintain - and that includes their layaway program that no longer exists either!"