ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2024-03-20

cabinet or bust

"easy...had to watch stye size but thats on me"


Verified
5/5

2024-03-20

Great Help With Design/Ordering

"I’m worked with Christina and she was fantastic. Design app works well, interface is mostly user friendly. I’m excited to see the cabinets and get my new kitchen started. "


Verified
5/5

2024-03-15

Great customer service!!

"Travis Andrews was our kitchen designer. He is very knowledgeable and answered all of our questions. Thanks Travis!!"


Verified
5/5

2024-03-20

Can’t wait!

"Awesome experience! Laura was very responsive and a pleasure to work with!!"


Verified
5/5

2024-03-20

Awesome experience

"Quality product. Timely delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-19

Sample Door

"I ordered a sample door so I could see what the cabinets would be. After seeing and feeling the door, I ordered cabinets for my whole kitchen. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2024-03-18

Very Helpful and Straightforward

"Website and design tool are excellent. Amy Anderson helped greatly with the design and patiently walked me through. "


Verified
5/5

2024-03-18

A Year In The Making

"We ordered our cabinets a year ago. Due to insurance delays and then project delays it took us almost 11 months from the arrival to get them installed. Aaron was very helpful and able to pull up our order instantly even after a year. We were able to select the collect trims and even change a decorative door that better for our design. Thank you so much for creating the exact kitchen we asked for. "


Verified
2/5

2024-03-18

Couldn’t meet design needs

"Limited capacity to provide a complete package. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-03-18

Cabinet Ordering

"The ordering process was very easy - from the door samples to all all the components. I thought it was a very shoppable website and I definitely feel like a got a ''good deal". The true test will obviously be the delivery process of this and what the final product looks like. The only think that stopped me from giving 5 stars was that I never received a 3D rendering - i asked for this in January. I had also wanted some recommendations on trim pieces but did not get it. I think I was able to figure it on my own but do wish I could have had some help!

Looking forward to seeing these installed!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2024-03-17

Great place to shop for cabinet

"I really liked the ability to to see so many options and build out the cabinets. It would be nice if there was way of inputting the cabinet sizes you are looking for and automatically have get a build by just selecting a cabinet style. Also When selecting cabinets sometimes the cabinet sizes you are looking for do not apear until you select something else and then come back. Seams like there is a bug in the software. But overall I really like and appreciate this web site. "


Verified
5/5

2024-03-11

Complete Kitchen

"The free design software is user friendly. The employees are very professional and quick to respond to any questions. I highly recommend Cabinets.com!"


Verified
5/5

2024-03-16

Amazing Designer and choice of cabinet options and finishes

"First, the program to work on my own design was easy to use, compared to Ikea, for example.

Second, the designer I worked , Selina, with worked with what I wanted , made great suggestions, and worked with me on the telephone and by email.

Last but not least--the variety of products made it easy to design what I needed.
"


Verified
5/5

2024-03-15

Kitchen cabinets

"Web site is easy to maneuver in. Many options to choose from. "


Verified
5/5

2024-03-14

Fantastic customer service and design services

"We had a great experience working with Selina from www.cabinets.com. She understood our project and needs completely and did an incredible design right out of the gate. After we had a telephone conversation (very enjoyable and helpful, by the way), she fine-tuned the design so it met our needs. Purchasing was very easy as all the required pieces for the project went straight into the cart for us. Thanks so very much for all your help, Selina!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service